Abdu Laih Drammeh

• Received inbound shipments and verifying the contents matches the order offloaded
• Inspected received items for any damages or defects
• Used BlueYonder to manage shipments and ensure orders were well-received, stored, and updated in the system
• Coordinated with associates to ensure orders were timely and accurately received and stored to meet the service level agreements of customers
• Collaborated with other departments to ensure proper dimensions of orders were taken and entered correctly in the system to meet standard demands.

• forklift operator

Loading and unloading trucks

• Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
• Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
• Performed daily maintenance checks on forklifts to ensure optimal performance.
• Followed maps and GPS systems to promptly complete tasks.
• Ensured safety procedures were followed when operating forklifts.
• Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
• Loaded pallets onto trailers for shipment.

• Responded to customer inquiries and concerns regarding product availability, order status, shipping, and delivery schedules
• Provided accurate and timely information to customers via phone, email, or chat, and following up with them to ensure their issues are resolved
• Coordinated with warehouse and shipping teams to ensure timely and accurate delivery of products
• Maintained accurate records of customer interactions and transactions and updating inventory systems as needed
• Collaborated with other departments, such as sales and marketing, to improve customer service processes and

• Overseen day-to-day operations of the restaurant, including managing staff, preparing work schedules, and ensuring compliance with health and safety regulations
• Provided excellent customer service by greeting customers, taking orders, and resolving any complaints or concerns
• Maintaining inventory levels and ordering supplies as needed to ensure that the restaurant is well-stocked and operational
• Assisting with the development and implementation of marketing and promotional activities to attract customers and increase revenue
• Ensuring that the restaurant meets financial targets by monitoring expenses, managing budgets, and analyzing financial reports