Abdul Azim Hajizada
Newport News,VA
Summary
Dynamic and results-oriented professional with extensive experience in cable installation and network design, notably with MTN Afghanistan. Excelled in telecommunications systems and provided exceptional help desk support, enhancing network efficiency and user satisfaction. Skilled in both technical troubleshooting and customer service, demonstrating a proven track record of delivering high-quality solutions in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Network Cabling Technician
MTN Afghanistan
Kabul, Kabul
05.2011 - 06.2016
- Installed, configured, and tested network cabling systems such as Cat5e, Cat6, and fiber optics.
- Troubleshot and repaired existing network cabling systems to ensure optimal performance.
- Performed cable management tasks, such as labeling cables, organizing patch panels, and routing wires through conduits or other pathways.
- Created detailed documentation of all installed network cabling systems for future reference and maintenance purposes.
- Provided technical support to end users for any issues related to their network connections.
- Assessed the need for additional wiring to expand networks or accommodate new equipment.
- Identified potential hazards when installing network cables such as electrical wiring or water pipes.
- Conducted routine maintenance checks on existing cabling systems to detect problems before they caused system failures.
- Used various tools, including punch-down blocks, crimping tools, wire strippers, testers, and multi-meters, for testing cables and diagnosing faults in the system.
- Collaborated with IT teams to understand customer requirements and implement solutions accordingly.
- Replaced damaged cables due to wear and tear or accidental damage.
Computer Technician
Cell Tech Inc
Sterling, VA
06.2016 - 04.2022
- Installed, configured, and maintained computer hardware, software systems, networks, and peripherals.
- Troubleshoot complex technical problems related to hardware components, operating systems, and applications.
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Configured network settings as per customer requirements.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Implemented security measures to protect against unauthorized access or viruses.
- Developed user documentation, such as instruction manuals, for clients' use.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Managed inventory of parts and supplies for repair services.
Driver
Uber Inc
San Francisco, CA
01.2022 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was current with all required certifications.
- Monitored traffic conditions to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of the interior and exterior of the vehicle.
- Ensured proper operation of the vehicle by inspecting tires, brakes, lights, oil levels, and other safety features before trips.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Followed company policies and procedures related to driver conduct on the road.
- Filed accident reports as necessary if an incident occurred during a trip.
Education
GED -
Commonwealth of Virginia
Newport News, VA03-2022
Skills
- Cable installation
- Network design
- Wireless Networking
- Telecommunications Systems
- Electrical Wiring
- Cable termination
- Help Desk Support
- Server Management
- Mobile Device Management
- Virtualization Technologies
- Hardware Installation
Languages
English
Professional
Persian
Professional
PASHTO
Professional
Urdu
Limited
Timeline
Driver
Uber Inc
01.2022 - Current
Computer Technician
Cell Tech Inc
06.2016 - 04.2022
Network Cabling Technician
MTN Afghanistan
05.2011 - 06.2016
GED -
Commonwealth of Virginia
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