Resourceful professional with background in telecommunications infrastructure maintenance and enhancement. Known for completing tasks efficiently and maintaining high productivity levels. Skilled in cable splicing, fault diagnosis, and network configuration. Excels using problem-solving abilities, communication skills, and adaptability to ensure seamless operation and customer satisfaction.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Network Cabling Technician III
Teamlinx
Denver, Colorado
06.2026 - Current
Installed, configured, and tested network cabling systems such as Cat5e, Cat6, and fiber optics.
Installed network cabling in commercial buildings following safety protocols.
Collaborated with team to troubleshoot and resolve connectivity issues during installations, ensuring seamless network performance.
Pulled lines and secured connections for network functionality, ensuring proper tension for safety and long-term durability.
Implemented cable management practices to improve system organization and accessibility for future maintenance.
Replaced damaged cables due to wear and tear or accidental damage.
Traced existing cables using tone generators or other methods in order to identify their locations within walls or ceilings.
Breakfix Technician/Network Technician II
Microsoft
Cheyenne, Wyoming
04.2024 - 09.2025
Monitored network performance to identify and resolve connectivity issues.
Resolved routing, wireless and other network-related issues.
Set up and installed network cabling infrastructure.
Installed, configured, and tested network cabling systems such as Cat5e, Cat6, and fiber optics.
Assisted in troubleshooting software and hardware issues for end-users.
Collaborated with team members on troubleshooting hardware malfunctions.
Provided user support through effective communication and problem-solving skills.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Replaced defective parts to maintain operational efficiency.
Installed new components or replaced defective parts to restore functionality.
Updated software applications in accordance with company protocols and standards.
Maintained records of repairs, calibrations, and tests performed on equipment.
Maintained records of parts and equipment to support inventory management.
Followed safety practices to safeguard against injury and damage to property.
Followed safety guidelines while handling equipment and performing technical tasks.
Collaborated with team members to maintain documentation of processes and procedures.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Completed scheduled appointments on time to drive quality service.
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Pulled lines to proper tension for safety and durability of installation work.
Coordinated with GDCO to execute project tasks
Coordinated with GDCO to execute project tasks
Water Meter Technician
Board Of Public Utilities
Cheyenne, Wyoming
07.2017 - 04.2024
Performed water meter maintenance, repair and installation in residential and commercial properties.
Repaired or replaced malfunctioning or broken meters.
Inspected water meters for accuracy and functionality.
Inspected existing meters for accuracy and functionality.
Verified readings on newly installed meters with customers.
Maintained detailed records of meter readings and service requests to ensure accurate tracking and reporting.
Maintained records of all service calls, repairs and installations completed.
Monitored inventory levels of parts and supplies used in servicing water meters.
Trained junior technicians on meter installation techniques, enhancing team competency and service quality.
Assisted in training new technicians on the proper use of testing equipment.
Provided technical support to other technicians regarding water meter issues.
Collaborated with customer service to address billing inquiries related to meters.
Resolved customer complaints about billing discrepancies due to inaccurate meter readings.
Analyzed meter reading data to identify usage trends, contributing to improved service strategies and customer satisfaction.
Responded promptly to emergency requests for assistance with water meter problems.
Identified potential safety hazards associated with faulty water meters or plumbing systems.
Ensured compliance with local regulations governing the operation of metering systems.
Ensured compliance with safety regulations during all field operations.
Participated in departmental safety meetings and attended awareness training offered to employees.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Scheduled repairs and meter replacement with customers.
Assisted dispatch with customer calls.
Worked with ERP software to schedule repairs and assist with customer issues
Completed Meter installation in a timely manner
Executed installation of Radio Frequency water meters in various locations
Maintenance Technician/Custodian
First Presbyterian Church of Cheyenne Wyoming
Cheyenne, Wyoming
05.2003 - 07.2017
Performed preventative maintenance to ensure safe and functional environments.
Conducted routine maintenance on church facilities and equipment.
Collaborated with staff to address maintenance requests promptly.
Managed inventory of tools and supplies for efficient operations.
Maintained accurate records of all maintenance activities performed.
Inspected grounds and buildings to identify and address hazardous conditions, enhancing safety and reducing liability risks.
Replaced HVAC filters to ensure optimal system performance. and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Ensured cleanliness of church facilities and grounds to create welcoming environment for visitors and staff.
Assisted with setup and breakdown of church events and activities.
Organized storage areas for cleaning supplies and equipment efficiently.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.