Summary
Overview
Work History
Education
Skills
Timeline
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Abdul Basit Rahmani

Flagstaff,USA

Summary

Creative and improvement driven Technical Intern uses expertise in programming software to generate tangible service support. Passionately pursues user-friendly solutions to system complications. Exceptional customer service advocate with informed awareness of routine and complex issues.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Technical Intern

Edodwaja
09.2022 - 12.2022
  • I worked on the 'Lab on Wheels' project, as a technical intern.
  • Implemented interactive learning solutions within a mobile environment using NodeMCU and IoT technology.
  • Collaborated with the team to ensure the seamless integration of technological advancements for enhanced educational outcomes.
  • Assisted in troubleshooting and maintaining technical components of the mobile lab.
  • Participated in team discussions, offering unique viewpoints based on knowledge and experience.

Internship Student

Bikayi Technologies
03.2022 - 06.2022
  • Developed user interfaces for web applications using HTML and CSS that reduced overall page load speed by 15%.
  • Tested functionality of front end code across different browsers and platforms.
  • Optimized website speed and performance through code optimization and image compression.
  • Designed and implemented user interface features such as buttons, menus, forms.

IT Assistant

Kabul Serena Hotel (KSH)
04.2019 - 04.2020
  • Supported IT manager with department administrative duties and clerical tasks.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Maintained Hotel filtering protocols and network security settings.

IT Assistant

Bay Master Appliance Services
11.2018 - 03.2019
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.

IT Assistant

Kabul Shahkar ICT Solution
04.2018 - 10.2018
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.

Education

Master Of Science - Electrical Engineering

Northern Arizona University
Flagstaff, AZ

Bachelor Of Technology - Electronics And Communication Engineering

Jawaharlal Nehru Technological University
05.2024

High School Diploma -

Abdul Hadi Dawi High School
12.2017

Skills

  • Executive team leadership
  • Client/Vendor relations
  • System troubleshooting
  • Budgeting and finance
  • Project management
  • Team liaison
  • Strong verbal communication
  • Technical support
  • Malfunction troubleshooting

Timeline

Technical Intern

Edodwaja
09.2022 - 12.2022

Internship Student

Bikayi Technologies
03.2022 - 06.2022

IT Assistant

Kabul Serena Hotel (KSH)
04.2019 - 04.2020

IT Assistant

Bay Master Appliance Services
11.2018 - 03.2019

IT Assistant

Kabul Shahkar ICT Solution
04.2018 - 10.2018

Master Of Science - Electrical Engineering

Northern Arizona University

Bachelor Of Technology - Electronics And Communication Engineering

Jawaharlal Nehru Technological University

High School Diploma -

Abdul Hadi Dawi High School

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