Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdulkarim Valliani

Allen,TX

Summary

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Successful [Job Title] with [Number] years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

4
4
years of professional experience

Work History

Client Service Advisor

Motek EuroWerkz
12.2023 - 02.2024
  • Implemented and developed customer service training processes.
  • Conducted regular follow-up with clients to ensure ongoing satisfaction with products and services, addressing any concerns or needs in a timely manner.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.

Auto Dealership Manager

Automotive Brokers Group
05.2020 - 12.2022
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Associate of Science - Cyber Security

University of North Texas
Denton, TX
08.2025

Skills

  • File Management
  • Customer Data Confidentiality
  • System Documentation
  • Multi-Line Phone Systems
  • Client Retention Strategies
  • Product Knowledge
  • Brand representation
  • Customer Service
  • Direct Sales

Timeline

Client Service Advisor

Motek EuroWerkz
12.2023 - 02.2024

Auto Dealership Manager

Automotive Brokers Group
05.2020 - 12.2022

Associate of Science - Cyber Security

University of North Texas
Abdulkarim Valliani