Abdulla Bahassen
Grand Rapids,MI
Summary
Professional custodian with solid expertise in maintaining clean, safe, and orderly environments. Skilled in using cleaning equipment and handling various cleaning chemicals. Known for effective teamwork and adaptability to changing priorities. Consistently reliable and dedicated to achieving high standards in every task.
Overview
2027
2027
years of professional experience
Work History
Janitorial Supervisor
GRBS
Grand Rapids, MI
08.2025 - 09.2026
- Supervised daily cleaning operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on efficient cleaning techniques and equipment usage.
- Conducted regular inspections of facilities to maintain cleanliness and address issues promptly.
- Developed and implemented improved workflows for enhanced operational efficiency.
- Coordinated inventory management for cleaning supplies, ensuring availability and cost-effectiveness.
- Analyzed feedback from clients to drive continuous improvement in service delivery and customer satisfaction.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
- Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
- Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
- Distributed supplies and goods to staff at beginning of the shift to manage inventory and maintain proper supplies while controlling expenses.
- Addressed and resolved staff conflicts, promoting a harmonious working environment.
- Coordinated daily cleaning schedules to ensure comprehensive coverage of all facility areas, leading to improvement in cleanliness standards.
- Fostered a positive work environment through clear communication channels between employees.
Custodian Shift Lead
Swept Away Cleaning Services
Grand Rapids, MI
- Training new employees on their cleaning routes, and ensuring chemicals are being used properly.
- Fulfilled shift coverage to ensure continuous operations.
- Standard cleaning of Offices, Bathrooms and Lunchrooms.
- Standard sanitization of touch points.
- Coordinated communication between supervisors to meet scheduled route times.
- Conducted regular sanitization of touch points to promote hygiene.
- Performed standard cleaning procedures in offices, bathrooms, and lunchrooms.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Maintained cleanliness and sanitation standards across various facilities.
- Assisted in inventory management of cleaning supplies and equipment.
- Trained new staff on best practices for cleaning and maintenance tasks.
- Conducted regular inspections to identify areas needing attention or improvement.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Lead Groundskeeper
GRACE EPISCOPAL CHURCH
Grand Rapids, MI
- Prepared church for weddings, funerals, and religious holidays, ensuring a welcoming environment for attendees.
- Prepared preschool and nursery for use, creating safe and engaging spaces for children.
- Cleaned offices, bathrooms, and places of worship/teaching, maintaining a hygienic and inviting atmosphere.
- Tracked supply levels to maintain adequate stock for operations.
- Supervised daily maintenance of church grounds, ensuring cleanliness and aesthetic appeal.
- Coordinated with church leadership to align grounds upkeep with community events and services.
- Maintained clear pathways throughout winter months through efficient snow removal practices, ensuring safe access for all visitors and staff members alike.
- Removed debris and waste from outdoor areas.
Airport Custodian
ServiceMaster Clean
Kentwood, MI
- Performed thorough cleaning of bathrooms, offices, lunch rooms, and maintenance garages, ensuring cleanliness and hygiene standards.
- Monitored supply inventory and restocked items to maintain operational efficiency.
- Communication with superiors to ensure all routes are being completed in a timely manner.
- Monitored security and safety protocols to maintain compliance.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Coordinated with facility management to address urgent cleaning issues promptly.
- Developed and maintained positive relationships with clients through exceptional service delivery.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained cleanliness and sanitation standards for assigned areas using industry-specific cleaning tools.
Hospital Custodian
Clean Team, Inc.
Grand Rapids, MI
- Performed cleaning of hospital rooms, offices, bathrooms, and lobbies to maintain a safe and sanitary environment.
- Documented cleaning activities and received feedback from customers and employees.
- Activated security alarms at facility closing at the end of every shift, and locking all facility doors.
- Maintained cleanliness and organization of assigned areas to meet safety and sanitation standards.
- Operated cleaning equipment including floor buffers, vacuum cleaners, and pressure washers efficiently.
- Assisted in the disposal of waste and recycling materials according to company protocols.
- Collaborated with team members to ensure timely completion of daily cleaning tasks.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
High school diploma -
East Kentwood High School
Kentwood, MISkills
- Cleaning expertise
- Standard cleaning
- Sanitization cleaning
- Industrial cleaning
- Sanitation standards
- Cleaning and sanitizing
- Janitorial procedures
- Chemical safety
- Chemical handling
- Health and safety compliance
- Safety compliance
- Inventory management
- Inventory oversight
- Supply management
- Work orders
- Waste disposal
- Floor maintenance
- Floor polishing
- Floor scrubbers and polishers
- Room setup and breakdown
- Access control
- Staff development
- Employee training
- Crew supervision
- Supervising (2 yrs)
- Client relations
- Client communication
- Client-focused
- Customer service
- Communication skills
Timeline
Janitorial Supervisor
GRBS
08.2025 - 09.2026
Custodian Shift Lead
Swept Away Cleaning Services
Lead Groundskeeper
GRACE EPISCOPAL CHURCH
Airport Custodian
ServiceMaster Clean
Hospital Custodian
Clean Team, Inc.
High school diploma -
East Kentwood High School