Abdulla Yousif
FTTH Inspation & Quality Control Engineer
Baghdad
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Technician
FreeLanser
10.2017 - 12.2021
- Cable connection from the Internet cabin to the house
- Check for customer problems
- Solving problems in the subscriber's and tower's equipment
- Configuration router board, Cisco, Mimosa, and Ubiquiti devices
- Tested and configured new hardware and software prior to deployment
- Repaired and replaced defective parts, components, or software
Network Engineer
FreeLanser
06.2018 - Current
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
IT Help Desk
Ghabbour Al-Qalam
12.2021 - 12.2022
- Install and configure computer hardware, software, networks and applications
- Self-motivated, with a strong sense of personal responsibility.
- Continuously monitor and maintain systems and networks
- Respond to technical support calls from other staff member's clients and communicate how to resolve issues
- Diagnose and troubleshoot system and network problems, software faults, or hardware complications
- Support the roll-out of new applications
- Keep a record of issues, along with solutions, to refer back to in future instances
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Maintain technical documentation and service catalog on the installation of software, the configuration of hardware, and problem troubleshooting
- Suggest improvements in procedures
- Training computer users Training other staff on troubleshooting and diagnosing problems
FTTH Inspection & Quality Control Engineer
Earthlink
12.2022 - Current
- Responsible for product quality assessment and improvement, Works with Process Engineers, Operations management, and employees to improve product quality through standard practices, process control, and understanding of customer requirements.
- Acts as a liaison between the project Engineer, Technical support Engineer, and sales to ensure service conformance and customer satisfaction.
- Performs the acceptance process according to the checklist equipped with required tools and devices for testing and measuring according to agreed criteria.
- Measure the optical signal strength to ensure adequate performance.
- Lead and drive quality issues to closure with proper urgency in order to minimize the impact on service.
- Gather and analyze test and measurement data in order to make recommendations for adjustments to FTTH network design, acceptance process equipment, and quality procedures.
- Ensures that technical standards and work instructions to ensure product quality and NPS requirements are implemented and followed.
- Interface with the Quality Manager as well as the Technical Service Group to translate customer quality requirements to the mill, gather data, and analyze any trials.
- Serve as a primary technical adviser during maintenance assignments as needed.
- Point of contact for escalations, providing timely/quality communication regarding the Quality snags, internally and externally.
- FTTH design concepts, theories, and practices, Capacity plan, accepted power loss, FDT & FAT functions, optical Fiber cable installation, path type Min trench Micro trench direct buried and Aerial.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Education
BSc in Computer Science / Artificial Intelligence -
University of Technology
Baghdad, Iraq 10.2017 - 05.2021
Skills
Quality Control
Project Planning
Technical reporting
Root Cause Analysis
System Troubleshooting
Cost Analysis
Failure Analysis
Electrical Systems
Quality Inspections
Technical Calibration
Network Troubleshooting
Fiber Optic Safety
Fusion Splicing
Fiber Optic Routing
Fiber Optic Terminations
Documentation And Reporting
Certification
CCNA training at Iraq Space Center
Timeline
CFOT
06-2024
Fiber optics & Networks M Pastering FTTH at udemy
09-2023
Optical Uber access networks using PON/FTTH at vdemy
09-2023
FOA/FTTX
06-2023
FTTH Inspection & Quality Control Engineer
Earthlink
12.2022 - Current
CCNA training at Iraq Space Center
12-2021
IT Help Desk
Ghabbour Al-Qalam
12.2021 - 12.2022
Network Engineer
FreeLanser
06.2018 - Current
Technician
FreeLanser
10.2017 - 12.2021
BSc in Computer Science / Artificial Intelligence -
University of Technology
10.2017 - 05.2021
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