Abdullah Abdulkareem
Dearborn,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
3
3
years of professional experience
Work History
Costumer Service & Cashier.
Daily Fresh Supermarket
01.2023 - 05.2023
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
Costumer Service
Cedar Land Restaurant & Specialty Grocery
03.2021 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Alamir Restaurant
01.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Melvindale High School
Melvindale, MI06.2023
Skills
- Problem-Solving Ability
- Policy and Procedure Adherence
- Plates Presentation
- Customer Relationship Management
- Microsoft PowerPoint
- Microsoft Excel
- Research
- Managing Multiple Tasks
- Microsoft Word
- Customer Service
- Active Listening
- Computer Proficiency
- Critical Thinking
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Costumer Service & Cashier.
Daily Fresh Supermarket
01.2023 - 05.2023
Costumer Service
Cedar Land Restaurant & Specialty Grocery
03.2021 - 09.2021
Cashier
Alamir Restaurant
01.2020 - 05.2020
High School Diploma -
Melvindale High School