Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic

Abdullah Abdullah

Surprise,AZ

Summary

Dynamic professional seeking challenging leadership role, leveraging creative problem-solving and lean management skills. Skilled in developing clear training plans and building efficient teams, with a knack for mentoring and motivating towards goal achievement. Expert in flow team management, specializing in logistics and inventory optimization to drive operational enhancements. Recognized for problem-solving prowess, effective communication, and a track record of successful team leadership in dynamic environments.

Overview

6
6
years of professional experience

Work History

Flow Team Lead, IXD

Amazon,
08.2020 - Current
  • Ensuring successful area performance, through tracking, reporting and feedback of associate quality and performance matrix.
  • Decreased overall DPMO by 25% through engaging associates with rates, quality and efficiency.
  • Share best practices with other shifts and departments to decrees associate quality errors and increase work efficiency.
  • Constant associate engagement to drive increases in quality and rates and a decrease in attrition and safety incidents.
  • Deep dive on areas of high defects by implementing new standard for retraining associates and reach out to other departments to correct/reduce defects.
  • Responsible and timely processing of hourly and daily shift analysis reports and data
  • Follow and learn from mentors on management processes and techniques
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Pallet Side P.A (phx7)

Amazon
Phoenix, AZ
02.2020 - 08.2020
  • Responsible for training team of new associates while organizing dock to ensure flow is sustained
  • Drove process efficiency and quality improvements on pallet side department, including measures taken to reduce PIT on PED interaction
  • Developed tier one associate into dock PA role
  • Managed labor hours such as unloaders, check in, dock clerk, and support to ensure balance between labor spend and volume output.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Replenish, Service, Redrop (RSR) Process Guide

Amazon
Phoenix, Arizona
05.2019 - 02.2020
  • Partnered with Dock PA to ensure all received pallets were stowed in a timely fashion.
  • Tracked all units populating in RSR, ensuring they were picked and stowed within 12 hour SLA, reducing frequency of misses.
  • Pulled queries to identify different pallet consolidation opportunities. These queries pulled data to identify low velocity prime pallets, same asin merge pallet opportunities and underutilized prime pallets.
  • Reduced error rates by implementing robust quality control measures within critical processes.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Performed regular audits to ensure compliance with established procedures and guidelines.

Education

High School Diploma -

Independence High School
Glendale, AZ
06.2016

Skills

  • Dedicated team leader
  • Team motivation
  • Coaching and mentoring
  • Customer focus
  • Task delegation
  • Customer service

Training

PIT (Forklift, Order Picker, Walkie, Reach, TDR (Trailer Door Release)

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Flow Team Lead, IXD

Amazon,
08.2020 - Current

Pallet Side P.A (phx7)

Amazon
02.2020 - 08.2020

Replenish, Service, Redrop (RSR) Process Guide

Amazon
05.2019 - 02.2020

High School Diploma -

Independence High School

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