Detail-oriented professional with 20+ years in Customer Service/Retail Sales. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player.
Overview
39
39
years of professional experience
Work History
Caregiver
Tobosa Developmental Services
08.2023 - 12.2023
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Transported individuals to events and activities, medical appointments, and shopping trips.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Salad Bar Associate
Golden Corral Buffet And Grill
03.2022 - Current
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Explained daily specials and beverage promotions to exceed daily sales goals.
Restocked ice, condiments and snacks.
Waited on up to 15 customers at bar.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Senior Stylist
Smart Styles Hair Salon
10.2017 - 03.2020
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Suggested treatments and styles to suit customer appearance and fashion choices.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Senior Stylist
Classic Cuts
10.1991 - 05.2017
Supervised staff work performance in owner’s absence.
Designed traditional and contemporary hair styles for men and women.
Set up workstation and treatment room with necessary products, equipment and supplies.
Completed continuing education and training to stay up to date with new trends and techniques.
Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
Promoted and sold salon services and products.
Used state-of-the-art techniques in coloring and treating hair.
Unpacked incoming shipments and organized and displayed inventory to enhance client product selection experience
Scheduled customer appointments and rearranged individual time slots to meet demand
Owner/Operator
Shear Enchantment Hair Designs
08.1985 - 08.1990
Managed team of 4 styling professionals.
Promoted and sold salon services and products.
Educated guests on proper hair care.
Recommended home care hair regimens and treatments.
Set up workstation and treatment room with necessary products, equipment and supplies.