Abdullah Al-Yousef
Riyadh,Saudi Arabia
Summary
Motivated professional with solid experience in customer service and sales. Strong communication and organizational skills, with a proven ability to work effectively in fast-paced environments. Committed to delivering quality service and contributing to team success.
Overview
5
5
years of professional experience
Work History
Sales Specialist
AlDakheel Oud
05.2023 - Current
- Provided personalized service by helping customers choose the right fragrances, managing sales smoothly, and representing Al-Dakheel Oud’s premium brand with professionalism and care.
- Consistently met and exceeded monthly sales targets by up to 20%, through personalized service, in-depth product knowledge, and both upselling and cross-selling strategies tailored to customer preferences.
Store Supervisor
Golden Basbosti
01.2020 - 04.2023
- Supervised daily operations by directing customer service, inventory, and sales performance across shifts.
- Led and trained a team of 5+ staff, implementing service standards, task delegation, and performance feedback that resulted in smoother shift operations
- Initiated and launched a private catering offering for corporate and social gatherings, creating a new revenue stream and increasing overall store income beyond regular walk-in orders.
Education
Bachelor of Science - Public Relations
Imam Mohammed Bin Saud Islamic University
College Of Media And Communication06-2022
Skills
- Team Leadership & Training
- Communication Skills
- Inventory Management
- Adaptability & Flexibility
- Sales & Upselling Techniques
- Microsoft Office
Volunteering Activities
Volunteer Organizer - Saudi Women Empowerment Conference
- Managed crowd organization to ensure smooth flow and safety during the event.
- Supported overall event coordination, contributing to the successful execution of the conference.
Languages
- Arabic
- English
Timeline
Sales Specialist
AlDakheel Oud
05.2023 - Current
Store Supervisor
Golden Basbosti
01.2020 - 04.2023
Bachelor of Science - Public Relations
Imam Mohammed Bin Saud Islamic University
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