Konnor Svendsen
Cape Girardeau ,MO
Summary
Results-driven luxury automotive sales professional with 4+ years of experience delivering premium client experiences, maintaining strong closing ratios, and building long-term customer relationships. Proven success exceeding sales targets, leveraging CRM systems, and thriving in high-pressure environments. Leadership background managing teams, increasing revenue, and improving operational performance.
Overview
6
6
years of professional experience
Work History
Premium Vehicle Sales Specialist
Atlanta Autos
09.2019 - 09.2023
- Consistently met and exceeded monthly sales targets while maintaining high customer satisfaction ratings.
- Built a loyal client portfolio through trust-based selling and consistent communication.
- Tracked performance metrics and managed deals using CDK Modern Retail & VinSolutions.
- Participated in showroom events, branding initiatives, and marketing campaigns.
- Maintained ~70% conversion rate from phone and internet inquiries to closed sales.
- Ensured vehicle quality standards through test drives and delivery inspections.
- Test-drove cars before delivery to ensure reliability and customer satisfaction.
General Manager
Blue Diamond Sports Bar & Grill
10.2023 - 07.2024
- Directed daily operations including staffing, scheduling, inventory, and guest experience.
- Led and trained a team of 15 employees, improving accountability and operational performance.
- Implemented marketing strategies that increased revenue and customer traffic.
- Ensured compliance with health, safety, and operational standards.
- Planned and executed special events to increase brand visibility and profitability.
- Resolved escalated customer concerns while maintaining service excellence.
General Manager
Little Caesars
08.2024 - 07.2025
- Team leadership, hiring, onboarding, and coaching
- Maintained strict compliance with food safety, sanitation, and company standards, consistently passing health inspections.
- Performance management and employee development
- Shift scheduling and labor optimization
- Resolved customer concerns professionally and proactively, strengthening brand loyalty and repeat business.
- Operational excellence and process improvement
- Coached shift leaders and team members to improve speed of service, accuracy, and guest experience.
- Training program execution
- Led through fast-paced environments while maintaining operational excellence and team morale.
- Conflict resolution and employee relations
Skills
- Luxury Sales & Negotiation
- Client Relationship Management
- Lead Conversion
- CRM Systems (VinSolutions, CDK Modern Retail)
- Inventory Management
- Team Leadership & Training
- Marketing & Promotions
- Customer Experience Excellence
- Time Management
- Problem Solving
- Adaptability
- Performance Under Pressure
Timeline
General Manager
Little Caesars
08.2024 - 07.2025
General Manager
Blue Diamond Sports Bar & Grill
10.2023 - 07.2024
Premium Vehicle Sales Specialist
Atlanta Autos
09.2019 - 09.2023