Abdullah Alkhshali
Pittsburgh,PA
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmaceutical Delivery Driver
SDS-Rx
Wexford, PA
06.2024 - Current
- Communicated regularly with dispatch regarding route progress, delays, traffic issues.
- Provided excellent customer service to recipients at each delivery stop.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Taxi Driver
Lyft And Uber
Pittsburgh, PA
07.2014 - 08.2024
- Provided door-to-door service for passengers in a safe and courteous manner.
- Greeted customers and provided assistance with luggage.
- Monitored traffic conditions to determine most efficient route.
- Delivered packages upon request when not transporting passengers.
Delivery Driver
Amazon
Coraopolis, PA
09.2022 - 05.2024
- Verified accuracy of items loaded onto truck against shipping documents.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Curbside Shopper /Team Leader
Giant Eagle
Homestead, PA
08.2018 - 09.2022
- Communicated any discrepancies between customer orders and what was picked up to management.
- Verified that products chosen by customers were in stock and available for pick up.
- Offered suggestions on additional items customers may be interested in purchasing.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Followed company policies regarding product returns, exchanges, and refunds.
Manager's Assistant
Unimart
West Mifflin, PA
07.2012 - 07.2018
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
Al-Adhamiya High School
Baghdad, Iraq07-1995
Skills
- Route planning
- Delivery tracking
- Inventory management
- Customer service
- Traffic navigation
- Communication skills
- Problem solving
- Time management
- Temperature control
- Delivery navigation
- Medication transportation
- Medication delivery
- Drug storage awareness
- Customer satisfaction
- Dispatch communication
- Team leadership
- Problem-solving abilities
- Computer training
- Job control
- Backup and recovery
- Software installation
- Documentation skills
- Data management
- New user accounts
- System backups
- Flexible schedule
- Password resets
Languages
Arabic
Full Professional
English
Professional
Certification
- Certificate of Achievement (2018)
from Dale Carnegie & Associates " Accredited by the Accrediting Council for continuing education and training.
Timeline
Pharmaceutical Delivery Driver
SDS-Rx
06.2024 - Current
Delivery Driver
Amazon
09.2022 - 05.2024
Curbside Shopper /Team Leader
Giant Eagle
08.2018 - 09.2022
Taxi Driver
Lyft And Uber
07.2014 - 08.2024
Manager's Assistant
Unimart
07.2012 - 07.2018
High School Diploma -
Al-Adhamiya High School
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