Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
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Abdullah Alnailee

Abdullah Alnailee

Syracuse

Summary

Dynamic professional with a proven track record at Amazon, excelling in process improvement and team collaboration. Adept at troubleshooting and enhancing operational efficiency, I consistently delivered innovative solutions that boosted project outcomes. Committed to customer service excellence, I thrive in fast-paced environments while maintaining safety compliance and effective communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Amazon Process Asssistance

Amazon
Syracuse
01.2024 - 02.2025
  • Managed time efficiently, ensuring all tasks met deadlines and schedules.
  • Contributed innovative solutions to improve team performance and project outcomes.
  • Utilized various tools to streamline processes and enhance operational efficiency.
  • Executed daily responsibilities with accuracy and efficiency.
  • Provided support and guidance to colleagues, fostering a collaborative work environment.
  • Troubleshot and resolved station jams promptly, minimizing downtime.

Smokeshop Cashier

Smoke Shop owner
Syracuse
02.2022 - 01.2024
  • Performed other duties as assigned by management.
  • Used suggestive selling techniques to promote add-on sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Greeted customers promptly and responded to questions.
  • Executed orders based on customer needs to ensure satisfaction and promote repeat business.

Security

Security Services Inc.
Syracuse
07.2020 - 12.2020
  • Reviewed daily reports from other security personnel to ensure that all security protocols were being followed properly.
  • Supervising security personnel during night shifts to ensure maximum safety and security.
  • Coordinated with security staff to develop and implement site security plans.

Marshalls Sales Associate

Marshalls & HomeGoods
Syracuse
05.2019 - 07.2020
  • Handled returns and exchanges according to company policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Managed inventory levels by tracking incoming and outgoing packages.

Education

High School Diploma -

Henninger High School
Syracuse, NY
06-2021

Skills

  • Process improvement
  • Data analysis
  • Inventory management
  • Customer service
  • Team collaboration
  • Sales techniques
  • Troubleshooting
  • Cash handling
  • Safety compliance
  • Training & Development
  • Excellent communication
  • Multitasking

Certification

  • OSHA 10 construction
  • Silica training
  • NFPA
  • OCM Boces Electrical maintenance prgram

Affiliations

  • Shadowed for servo fault to gain experience in the field

Languages

Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Amazon Process Asssistance

Amazon
01.2024 - 02.2025

Smokeshop Cashier

Smoke Shop owner
02.2022 - 01.2024

Security

Security Services Inc.
07.2020 - 12.2020

Marshalls Sales Associate

Marshalls & HomeGoods
05.2019 - 07.2020

High School Diploma -

Henninger High School

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Abdullah Alnailee