Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdullah Ouazri

Summary

Result Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Team Leader

Verdict MMA Inc.
05.2022 - 07.2023

Duties performed on the job include:


PR to over 100,000 app users and business partners.

S.E.O (Search Engine Optimization) for increasing web traffic.

Data Analysis.

Server Management and Administration.

Interviewing athletes and industry officials (on site & virtually.)

Writing news articles covering the Mixed Martial Arts industry.

Onboarding new members to the content team.

Proofreading, editing, and aiding content development.

Strategizing future plans and facilitating team communication.

Supervising team members to ensure proper and timely work.



Front Desk Agent

Tsunami MMA
02.2023 - 07.2023

Duties performed include:


Customer service.

Digital and physical sales.

Onboarding new members to the hectic environment of a fighting gym.

Fitting clothes and merchandise to customers.

Cleaning the facility.

Tracking sales, funds, attendance and data trends.

Lawn Care Worker

Self Employed
01.2018 - 01.2019

Duties performed include:


Mowing and raking lawns.

Cleaning yards and pressure washing.

Maintaining bush borders and tree removal.

Chef

Pizza Walley
12.2021 - 08.2022

Duties performed include:


Taking and preparing orders for several customers at a time.

Customer service and feedback.

Stocking restaurant items and supplies.

Cashier and front desk service.

Cleaning and preparing the restaurant before and after closing.

Tracking and logging business funds and income.


Education

GED -

Georgia Piedmont Technical College
Clarkston, GA
10.2021

Tamhidi - Arabic Language Studies

Al Ibaanah Arabic Center
Cairo, Egypt
02.2020

Skills

  • Customer satisfaction
  • Heavy lifting
  • Translation
  • Sales
  • Punctuality
  • Smooth communication
  • Teamwork
  • Verifying Reservations
  • Lobby Auditing
  • Jiu Jitsu
  • Boxing

Languages

Arabic
Limited Working

Timeline

Front Desk Agent

Tsunami MMA
02.2023 - 07.2023

Team Leader

Verdict MMA Inc.
05.2022 - 07.2023

Chef

Pizza Walley
12.2021 - 08.2022

Lawn Care Worker

Self Employed
01.2018 - 01.2019

GED -

Georgia Piedmont Technical College

Tamhidi - Arabic Language Studies

Al Ibaanah Arabic Center
Abdullah Ouazri