ABDULLAH RAHMOUN
Clifton,NJ
Summary
A passionate Client Advisor with 20+ years of business experience and a proven track record of maximizing dealership profitability. Dynamic and results-driven professional with an accomplished history of deploying customer and sales initiatives that consistently achieve client satisfaction, preserve brand integrity, translate product vision, and connect with diverse audiences. Product champion with experience uncovering strategic data-driven insights to solve business challenges across diversified industries within technology, business management, and sales to enable transformational change.
Overview
22
22
years of professional experience
Work History
Finance Manager
Magic Auto Sales
South Hackensack, NJ
04.2024 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
Client Advisor
Open Road Honda
Edison, NJ
02.2022 - Current
- Generate high sales of new and pre-owned vehicles while maximizing dealership profitability
- Utilize brand knowledge to increase brand awareness and innovate sales strategies to maximize revenue
- Achieve and exceed key metrics to produce high gross and unit sales by implementing effective sales techniques
- Coordinate with management to ensure operations are aligned with achieving company goals and objectives
- Build and maintain positive business relationships to generate future leads and facilitate sales development
- Leverage internet leads regarding new and pre-owned vehicle availability, price, and options to identify sales opportunities
- Educate clients on features and demonstrates the operation of vehicles in the showroom to maximize sales
- Follow up on sales leads from a variety of sources in an effort to create business and build a clientele
- Conduct thorough needs analysis on customers to provide suitable product recommendations maximizing engagement
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers to build strong client relationships and consistent rapport.
Audi Brand Specialist
Jack Daniels Audi
Upper Saddle River, NJ
11.2023 - 03.2024
- Developed custom quotes for clients, considering various factors such as trade-ins, promotional offers, and available financing options.
- Consulted with customers to assess needs, determine budget, and describe vehicle options.
- Assisted in inventory management by tracking vehicle availability and updating sales team on status changes.
- Promoted benefits of dealership to potential customers.
- Coordinated test drives for prospective buyers, tailoring routes based on their preferences and desired vehicle capabilities demonstration.
- Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
Client Advisor
BMW
Springfield, NJ
01.2018 - 01.2021
- Developed sales techniques to advocate against competitive brands and differentiate BMW as having superior commercial value to existing and potential clients
- Assessed client needs to deliver on client expectations through cross-functional collaboration with technical and non-technical areas of the business
- Provided a personalized and luxury service and build relationships with clients developing a desire to purchase
- Delivered exceptional customer service serving existing and potential accounts to develop new business opportunities
- Utilized knowledge of industry-leading technology to deliver innovative solutions to client requests while identifying long-term benefits
- Collaborate with management to develop operational procedures while leveraging stakeholder management
- Subject matter expert (SME) on proactive sales techniques and build integrated programs and service delivery directives that meet long- and short-term objectives
- Captured record-breaking revenues, new pipeline, and lead generations, and adopted advertising products.
Client Relations
DCH Montclair Acura
Montclair, NJ
01.2016 - 01.2017
- Achieved the Acura Council of sales leadership Gold Master Sales Award by exceeding sales quota resulting in a 70% closing ratio
- Obtained highest CSI score in the district with the receipt of an Acura Award exemplifying exceptional engagement
- Leveraged customer data through analysis to identify sales opportunities, and potential client growth
- Developed active relationships with customers to utilize their engagement and pilot promotional offers resulting in strong client relationships
- Managed tracking progress to report performance and identify opportunities to improve sales performance
- Negotiated with customers to enhance their purchasing decision while increasing sales through product knowledge
- Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features, and other options
- Managed auto deals and leases while calculating interest rates and financial requirements prior to obtaining approval.
Manager
Pascack Valley Parking Sol.
01.2010 - 01.2016
- Curated content and published marketing communications using email, company website, digital spaces, blogs, and social media platforms to educate the customer base and promote the product portfolio
- Provided elite customer service to cross-industry small business (SMB) advertisers by resolving escalated problems
- Collaborated with clients and employees on managing contractual requirements and team performance metrics
- Encouraged open communications and brainstorming of new ideas to facilitate business development
- Managed department operations by allocating resources, scheduling deliverables, delegating daily responsibilities
- Evaluated challenges, and designed processes, and procedures that improved operating logistics and workflows
- Reported and presented project status updates to a matrix of key stakeholders and senior executives.
Visual Merchandiser
Denim Vault
01.2006 - 01.2009
Operations Manager
Dollar, Hair & Beauty Supply Inc.
01.2003 - 01.2005
Education
Bachelor of Arts in Psychology - Focus on Organizational and Behavioral Sciences -
William Peterson University
United States Army - Officer Candidate -
Skills
- Team Leadership
- Sales Development
- Design of Customer Programs
- Metrics & Quota Attainment
- Client Relations
- Data Analysis
- Strategic Planning
- Sales Techniques
- Solution Development
- Negotiation
- Project Management
- Strategy Implementation
- Relationship Building
- Collaboration
- Critical Thinking
- Scheduling
Timeline
Finance Manager
Magic Auto Sales
04.2024 - Current
Audi Brand Specialist
Jack Daniels Audi
11.2023 - 03.2024
Client Advisor
Open Road Honda
02.2022 - Current
Client Advisor
BMW
01.2018 - 01.2021
Client Relations
DCH Montclair Acura
01.2016 - 01.2017
Manager
Pascack Valley Parking Sol.
01.2010 - 01.2016
Visual Merchandiser
Denim Vault
01.2006 - 01.2009
Operations Manager
Dollar, Hair & Beauty Supply Inc.
01.2003 - 01.2005
Bachelor of Arts in Psychology - Focus on Organizational and Behavioral Sciences -
William Peterson University