Abdullahi Ahmed
Burlington,KY
Summary
Dynamic professional with a proven track record at Amazon Warehouse, enhancing warehouse efficiency and productivity. Excelled in roles requiring exceptional organization, teamwork, and customer service skills. Demonstrated ability to quickly adapt, employing both computer proficiency and a friendly, positive attitude to exceed employer expectations. Achieved significant improvements in customer satisfaction and operational workflows.
Overview
3
3
years of professional experience
Work History
Jabil
Material Handling
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Levi’s
Shipping Department
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Amazon Warehouse
Warehouse
05.2024 - 01.2025
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
Afrobest Travel Services
Costumer Servic and Sellers
11.2021 - 01.2024
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Planned work calendar by scheduling appointments and tracking customer service requests.
- Checked tools and equipment to prevent accidents and injuries.
Education
Heidi Secondary School
Kenya 05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Dependable and responsible
- Multitasking Abilities
- Computer skills
Timeline
Jabil
Material Handling
11.2024 - Current
Levi’s
Shipping Department
05.2024 - Current
Amazon Warehouse
Warehouse
05.2024 - 01.2025
Afrobest Travel Services
Costumer Servic and Sellers
11.2021 - 01.2024
Heidi Secondary School
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