Abdullahi Hersi
Minneapolis,MN
Summary
Minneapolis resident with strong communication, customer service, and documentation skills. Experienced in listening carefully, explaining information clearly, and following detailed procedures. Seeking to serve the City of Minneapolis as a Public Safety Telecommunicator II.
Overview
1
1
Language
7
7
years of professional experience
Work History
Experienced Manufacturing Technician
Honeywell Aerospace
08.2023 - Current
- Follow detailed instructions and quality requirements while completing precision production work.
- Document work accurately and communicate concerns promptly to technicians and leads.
- Explain assigned procedures to newer coworkers and help maintain consistent team performance.
- Performed precision assembly, inspection, and testing of aerospace components to support production readiness.
Driver
Lyft
10.2019 - 09.2023
- Provided safe transportation throughout Minneapolis and the Twin Cities, using local knowledge to navigate efficiently.
- Navigated app-based routes efficiently, selecting optimal paths using GPS and real-time traffic updates.
- Delivered courteous customer service while assisting riders with pickup, drop-off, and route questions.
- Maintained clean, well-presented vehicle standards to support comfortable passenger experiences.
Teacher Assistant
Higher Ground Academy
08.2019 - 08.2022
- Supported classroom instruction by reinforcing lessons, answering questions, and guiding student understanding.
- Monitored student behavior and maintained orderly learning environment during instruction and transitions.
- Adapted support for diverse learning needs through small-group and one-on-one instruction.
- Assisted lead teachers with lesson preparation, materials organization, and classroom setup.
Education
Bachelor of Arts - Management Information Systems
Metropolitan State University
12-2027
High school diploma -
South High School
06-2013
Skills
- Accurate recordkeeping
- Attention to detail
- Information gathering
- Telephone communication
LANGUAGES
Somali
Timeline
Experienced Manufacturing Technician
Honeywell Aerospace
08.2023 - Current
Driver
Lyft
10.2019 - 09.2023
Teacher Assistant
Higher Ground Academy
08.2019 - 08.2022
Bachelor of Arts - Management Information Systems
Metropolitan State University
High school diploma -
South High School