Jace Cleveland
Vero Beach,FL
Summary
Dynamic and results-oriented professional with extensive experience in operations, customer service, and team leadership. Proven ability to coordinate events, manage schedules, supervise staff, and ensure seamless day-to-day operations while consistently exceeding performance goals. Expertise in supporting recreational programs through effective event setup, and scorekeeping, complemented by a strong track record of building lasting relationships with clients, staff, and community members. Eager to leverage organizational, leadership, and community engagement skills in a Recreation Coordinator role to enhance the planning and execution of athletic programs and events in my community.
Overview
13
13
years of professional experience
Work History
Service Technician
Northwest Exterminating & McCall Pest & Wildlife
04.2019 - Current
- Ranked consistently in Top 10 company-wide for secondary sales across six-state region.
- Generated over $200,000 in secondary service sales, driving significant company growth.
- Established strong client relationships, enhancing customer retention and creating upselling opportunities.
- Conducted inspections, diagnosed issues, and delivered customized service plans with consultative approach.
Contractor Support Representative
Dealers Supply Company
07.2016 - 04.2019
- Served as key liaison between company and contractors, ensuring timely order fulfillment and support.
- Developed lasting customer relationships through fast, reliable service.
- Resolved client issues to enhance contractor satisfaction and drive repeat business.
Assistant Manager
QuikTrip
08.2014 - 06.2016
- Supervised daily store operations, ensuring high service standards and operational efficiency.
- Collaborated with management on developing strategic plans for achieving business goals.
- Trained and led team members to enhance customer engagement and uphold safety protocols.
- Managed inventory, sales, and scheduling with meticulous attention to detail and accountability.
Recreation Facilities Assistant
Villa Rica Parks and Recreation
05.2013 - 09.2014
- Assisted with scheduling and coordination of recreational sports programs and facility usage.
- Provided game-day support including scorekeeping and participant assistance.
- Supported facility operations, basic maintenance, and safety checks.
- Assisted with event setup and breakdown for tournaments, leagues, and community events
- Served as a point of contact for participants, coaches, and staff during events.
Education
Diploma -
Villa Rica High School
Villa Rica, GA05-2013
Skills
- Daily operations oversight
- Staff management and coordination
- Customer relationship management
- Effective dispute management
- Game-day logistics management
- Safety policy compliance
- Inventory management
- Liaison support for community outreach
- Accurate recordkeeping
- Skilled in basic spreadsheet management
- Attention to detail
Timeline
Service Technician
Northwest Exterminating & McCall Pest & Wildlife
04.2019 - Current
Contractor Support Representative
Dealers Supply Company
07.2016 - 04.2019
Assistant Manager
QuikTrip
08.2014 - 06.2016
Recreation Facilities Assistant
Villa Rica Parks and Recreation
05.2013 - 09.2014
Diploma -
Villa Rica High School