Abdullahi Osman
Professional Summary
Highly dependable and safety-focused Security Officer with strong customer service and communication skills. Experienced in maintaining a safe and secure environment, monitoring premises, conducting security patrols, identifying and reporting suspicious activity, enforcing company policies, and responding professionally to incidents and emergencies. Skilled in access control, conflict de-escalation, incident reporting, observation, and maintaining a professional presence. Able to remain calm and alert in high-pressure situations while providing respectful assistance to customers, employees, and visitors. Committed to protecting people and property, following security procedures, and delivering exceptional customer service.
Work History
Sound Transit Safety Officer
1 Year 1 Month- Collaborated with team members to develop improved security protocols enhancing overall operational efficiency.
- Implemented surveillance technology effectively, enhancing monitoring capabilities across multiple locations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Officer
5 Months- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted routine patrols to identify potential security risks and mitigate incidents proactively.
- Responded promptly to alarms and emergency situations, coordinating with law enforcement as needed.
- Prepared detailed incident reports documenting any security breaches or unusual activities observed.
- Provided exceptional customer service by assisting visitors and addressing inquiries regarding site policies.
- Trained new staff on security procedures, ensuring compliance with company policies and standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.