Abdullahi Siyad
Minneapolis,MN
Summary
Security Operations Center (SOC) Operator and Security Lead with over 3 years of experience in high-tech surveillance, incident reconstruction, and situational awareness. Proven ability to maintain focus across multiple systems and produce detailed reports for leadership and law enforcement. Highly adaptable professional with an investigative mindset, trusted to manage complex security environments and irregular shifts independently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SOC Operator (01/2026) / Lead Security Officer
GardaWorld Security
01.2023 - Current
- Monitor real-time surveillance feeds and access control systems for diverse client accounts to identify and mitigate security hazards.
- Support site-level operations by enforcing post orders and safety procedures to exceed service expectations.
- Prepare detailed incident reports and conduct playback reviews to support accurate reporting and law enforcement coordination.
- Train and mentor security officers on technical systems and safety protocols, improving overall team consistency.
- Serve as a key on-site contact for operational issues and escalations, maintaining professional diplomacy with clients and the public.
Associate
Amazon
04.2020 - 07.2024
- Operated conveyor and package-sorting machinery while monitoring systems to prevent errors.
- Trained new team members on equipment use and safety compliance, improving efficiency metrics.
- Worked closely with leads to identify workflow issues and implement process improvements.
- Maintained productivity targets and ensured consistent output during peak operations.
Cart Captain
Cookie Cart
10.2018 - 11.2019
- Supervised youth employees during bakery operations and community sales events.
- Delivered strong customer service, handled transactions, and balanced daily sales.
- Encouraged teamwork and professionalism, enhancing service quality and employee confidence.
Tutor Volunteer
Homework Club
10.2016 - 04.2017
- Tutored students in reading, writing, and math with individualized learning approaches.
- Encouraged student confidence and engagement through clear communication and patience.
Education
Bachelor of Science - Cyber Security
Metropolitan State University
Saint Paul, MN12-2024
Associate of Arts - Liberal Arts And Sciences
Century College
White Bear Lake, MN08-2023
Associate of Science - Computer Information Systems
Century College
White Bear Lake, MN08-2023
Skills
- SOC Operations & Multi-Screen Environments
- Incident Documentation & Detailed Report Writing
- Threat Detection & Situational Awareness
- Incident Reconstruction & Timeline Analysis
- Access Control, Alarm Response & Escalation
- Policy, Post Order & Client Procedure Compliance
- Technology Proficiency & Rapid Software Learning
- Independent Overnight Operations
Certification
AVADE® Workplace Violence Prevention Training (Level II), Personal Safety Training Inc. – Mar 2026
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
SOC Operator (01/2026) / Lead Security Officer
GardaWorld Security
01.2023 - Current
Associate
Amazon
04.2020 - 07.2024
Cart Captain
Cookie Cart
10.2018 - 11.2019
Tutor Volunteer
Homework Club
10.2016 - 04.2017
Associate of Arts - Liberal Arts And Sciences
Century College
Associate of Science - Computer Information Systems
Century College
Bachelor of Science - Cyber Security
Metropolitan State University