Abdul M Sahil Yousuf Zada
Jacksonville
Summary
Highly motivated and detail-oriented Health Unit Coordinator candidate with two years of hospital experience at Mayo Clinic, providing direct support to patients and clinical teams. Skilled in medical communication, documentation accuracy, and coordinating unit workflow in fast-paced environments. Demonstrated ability to assist nurses, maintain patient records, and deliver high-quality service with professionalism and confidentiality. Strong multitasking, organizational, and team collaboration skills. Fluent in four languages, and committed to delivering safe, efficient, patient-centered care. Seeking to contribute these strengths to the Neurosciences team.
Overview
2
2
years of professional experience
Work History
Patient Dinning Associate
Morrison Healthcare
Jacksonville
11.2023 - Current
- Attended training sessions to learn company policies and procedures.
- Handled customer inquiries and provided information about services offered.
- Participated in meetings to discuss project updates and team goals.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Assisted team with daily administrative tasks and project coordination.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor Of Science (BS) - Biology
University of North Florida
Jacksonville, Florida, FL11-2028
Associate Of Arts (AA) - Biology
Florida State College
Jacksonville, Florida, FL12-2026
High School Diploma -
Engelwood High School
Jacksonville, FL06-2024
Skills
- Customer service
- Project management
- Research methods
- Microsoft Excel
- Patient care
- Problem-solving abilities
- Workplace safety
- Customer interaction
- Computer skills
- Fluent in English, Dari, Pashto, Urdu
- Excellent communication
- Organizational skills
- Effective communication
- Electronic Medical Records (Epic – quick learner)
- Strong organizational and multitasking ability
- Patient-centered service and professionalism
Affiliations
• Coordinated directly with nurses, dietitians, and support teams to ensure accurate communication of
patient needs.
• Verified patient diet orders, showing strong accuracy with medical instructions and EMR updates.
• Worked daily on inpatient units, gaining experience with hospital routines, workflow, and clinical team
communication.
• Responded quickly to patient requests, demonstrating reliability and strong customer service in a
healthcare setting.
• Handled sensitive patient information in compliance with HIPAA and safety protocols.
• Maintained efficiency during high-volume periods, showing strong time management and multitasking.
patient needs.
• Verified patient diet orders, showing strong accuracy with medical instructions and EMR updates.
• Worked daily on inpatient units, gaining experience with hospital routines, workflow, and clinical team
communication.
• Responded quickly to patient requests, demonstrating reliability and strong customer service in a
healthcare setting.
• Handled sensitive patient information in compliance with HIPAA and safety protocols.
• Maintained efficiency during high-volume periods, showing strong time management and multitasking.
Timeline
Patient Dinning Associate
Morrison Healthcare
11.2023 - Current
Bachelor Of Science (BS) - Biology
University of North Florida
Associate Of Arts (AA) - Biology
Florida State College
High School Diploma -
Engelwood High School