Performance targets: consistently hit 110–130% of rate; cross-train across Stow/Pack/Inbound to stabilize flow.
Test Driver/Evaluator
Performance Driven Workforce
03.2022 - 08.2022
Pre-delivery drivability & comfort issues: road-tested brand-new vehicles on urban/highway/rough-road cycles; evaluated NVH, steering/braking/alignment, HVAC, and HMI/ergonomics: surfaced safety-critical and customer-perceivable defects before release.
Ambiguous mechanical faults: reproduced symptoms and captured OBD-II/CAN data with photos/video; documented conditions, severity, and suspected root causes.
Quality Supervisor/Production Clerk
Hollingsworth Logistics
03.2020 - 02.2022
Production defects & downtime — ran root-cause analyses (5 Whys, Pareto), launched containment + standardized work & in-process checks — reduced defects by 15% and rework by10%.
Build variability & logistics errors — developed QA gates (FAI, SPC, torque audits), authored visual work/packaging instructions, leveled work orders & material flow — lifted first-pass yield 8–12% and on-time shipments to 98%.
Spec mismatches & field feedback — partnered with Ford Aftermarket to validate BOMs/drawings, address customer issues, and update change notices — cut returns/RMAs by 20% and improved product accuracy.
Education
Bachelor of Science - Electrical/Electronics Engineering Technology
Wayne State University
Detroit, MI
04-2025
Skills
ERP Systems: SAP, Global Parts IMS2
Software & Tools: Microsoft 365, LaTeX
Engineering Knowledge: Digital Circuits, Electronics, Electrical Systems, Mechatronics & control systems
Programming: C, C, HTML, CSS, JavaScript, PHP API and AI Integration and Management
Industry Expertise: Robotic Maintenance; Automotive quality standards
Communication: Client-facing B2B communication
Languages
Arabic
English
Timeline
Fulfillment Center Associate
Amazon
04.2022 - Current
Test Driver/Evaluator
Performance Driven Workforce
03.2022 - 08.2022
Quality Supervisor/Production Clerk
Hollingsworth Logistics
03.2020 - 02.2022
Bachelor of Science - Electrical/Electronics Engineering Technology