Abdul Raheem
Project Manager, Agile Scrum Master
Hyderabad,India
Summary
Qualified Project Manager with over 12+ years of experience, well versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as optimizing team skills. Track record of on-time rollouts that met all project milestones and surpassed quality expectations. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Operate effectively in busy, deadline-oriented settings and well-versed in building positive relationships with customers and other stakeholders.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Consulting Project Manager
FIS CLOUDS INDIA Pvt Ltd
Hyderabad, INDIA
03.2021 - Current
- Directed major client engagements and maintained successful deliveries
- Designed new projects with timelines, budgets and scope of work plans.
- Introduced new systems of organization to streamline company changes.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained open communication by presenting regular updates on project status to customers.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project progress and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Effectively managed Resource(s) and calculated and maintained their Bandwidth, allocation, on-boarding and off-boarding on projects.
Sr Project Manager
Techolution India Pvt Ltd
Hyderabad, India
02.2019 - 01.2020
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep projects on track.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Prioritized resumes based on strengths, experience and personal qualities needed to balance team makeup.
- Maintained schedules to meet key milestones at every project phase.
- Partnered with project team members to identify and quickly address problems.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Updated customers and senior leaders on progress and roadblocks.
- Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
- Visited client locations such as Jakarta-Indonesia, Vietnam etc and successfully managed client deliveries.
Project Manager - Functional
Zeta Interactive Services Pvt Ltd., (now Zeta Global Pvt Ltd)
Hyderabad, India
11.2012 - 07.2015
- Developed and initiated projects, managed resources and monitored performance.
- Met project deadlines without sacrificing build quality.
- Drove team success through shared vision and recognition of quality performance.
- Accelerated progress by continually reviewing performance and project timelines.
- Planned, designed and scheduled phases for projects.
- Led project teams through design, code, testing and launch process.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Handled client communications and work allotment to teams, production monitoring, and maintenance.
- Interacting with clients, schedule meetings, preparing Project plans, resource timesheets, monitoring their entered efforts into our internal system, generating reports
Project Manager - Techno Functional
Finesse Enterprises Pvt. Ltd
Hyderabad, India
08.2010 - 10.2012
- Interacting with clients, schedule meetings, preparing project plans, resource timesheets, monitoring their entered efforts into our internal system, generating reports
- Track project milestones and deliverables
- Set and continually manage project expectations with team members and other stakeholders
- Escalating promptly any issues that may impact operations.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
- Develop and deliver progress reports, requirements documentation, and technical presentations
- Implemented agile project management system with scrum style. The project follow - up model is a mixture of both agile and scrum
Project Manager - Techno Functional
Indax Internet Services Pvt. Ltd
Hyderabad, India
03.2005 - 06.2007
- Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.
- Handling client communications and work allotment to teams, production monitoring, and maintenance.
- Interacting with clients, schedule meetings, preparing Project plans, resource timesheets, monitoring their entered efforts into our internal system, generating reports
- Track Project Milestones And Deliverables
- Monitoring project risks and scope to identify potential problems and proactively identifying solutions to address them in advance.
- Escalating promptly any issues that may impact operations.
- Providing strategic direction during the implementation stages.
Senior Programmer
Indax Internet Services Pvt. Ltd
Hyderabad, India
03.2005 - 06.2007
- Directed software design and development to meet client needs for functionality and performance.
- Worked closely with clients to establish specifications and system designs.
- Implemented Search Engine Optimizations to improve search results and business flow.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Debugged and modified various application components.
- Approved engineering and project scope documents prior to delivery.
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Collaborated with product management to design, build and test systems.
- Implemented scripts to enhance user experience.
- Coached interns and new employees to boost departmental efficiency.
- Built databases and table structures for web applications.
Technical Support Representative
Brigade Corporation India Pvt. Ltd
Hyderabad, India
07.2004 - 02.2005
- Provided Tier 1 IT support to non-technical HP All-in-One user base through desk side support services
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to technical support needs.
- Documented support interactions for future reference.
- Responded promptly to incoming technical leads and requests for technical support.
- Provided documentation on troubleshooting of technical processes to support desk staff.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
Master of Computer Applications - Computer Applications
Nizams Institute of Computer Sciences
Hyderabad, India 04.2001 - 03.2004
Bachelor of Commerce - Accounting And Computer Science
St. Joseph’s Degree College
Hyderabad, India 04.1998 - 03.2001
Board of Intermediate Education - Mathematics, Economics And Commerce
Wesley Jr. College
Hyderabad, India 03.1996 - 04.1998
High School Diploma -
Wesley Boys High School
Hyderabad, India 04.1995 - 03.1996
Skills
Project Management
Client satisfaction
Flexible and Adaptable
Teamwork and Collaboration
Organization and Time Management
Critical Thinking
Teambuilding
Negotiation
Budgeting
Verbal and written communication
Project development and life cycle
Risk analysis and management
Work flow planning
Project planning and development
Cross-functional communications
Risk management
Strategic planning
Startups and turnarounds background
Certification
Project Management Program (PMI)
Accomplishments
Received accolades for building an excel/Google Sheets application which helped project managers and program managers track projects and resources allocation at micro-level including resource bandwidth calculations, bandwidth utilization, resource consumption, under-utilization, over-utilization, on-boarding and off-boarding of resources on projects and bench periods of employees across the organization.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Consulting Project Manager
FIS CLOUDS INDIA Pvt Ltd
03.2021 - Current
Project Management Program (PMI)
02-2021
Professional Scrum Master II (SRUM.ORG)
04-2020
Sr Project Manager
Techolution India Pvt Ltd
02.2019 - 01.2020
Six Sigma Green Belt (TÜV SÜD)
09-2018
Agile Scrum Master (EXIN)
02-2017
Project Manager - Functional
Zeta Interactive Services Pvt Ltd., (now Zeta Global Pvt Ltd)
11.2012 - 07.2015
Project Manager - Techno Functional
Finesse Enterprises Pvt. Ltd
08.2010 - 10.2012
Project Manager - Techno Functional
Indax Internet Services Pvt. Ltd
03.2005 - 06.2007
Senior Programmer
Indax Internet Services Pvt. Ltd
03.2005 - 06.2007
Technical Support Representative
Brigade Corporation India Pvt. Ltd
07.2004 - 02.2005
Master of Computer Applications - Computer Applications
Nizams Institute of Computer Sciences
04.2001 - 03.2004
Bachelor of Commerce - Accounting And Computer Science
St. Joseph’s Degree College
04.1998 - 03.2001
Board of Intermediate Education - Mathematics, Economics And Commerce
Wesley Jr. College
03.1996 - 04.1998
High School Diploma -
Wesley Boys High School
04.1995 - 03.1996