Abdulrahman Alhilali
Yorkville,NY
Summary
Dynamic and detail-oriented professional with extensive experience at Damianos Markt, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in adapting to new technologies, streamlining processes, and fostering strong customer relationships to drive repeat business.
Overview
5
5
years of professional experience
Work History
Casher
Damianos Markt
1044 Whitesboro St 13501 Utica Ny
10.2019 - 10.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Deli Clerk
Damianos Markt
1044 Whitesboro St 13501 Ny
10.2019 - 10.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
No Degree - Computer Science
Mvcc
1101 Sherman Dr Utica Ny 10-2027
Skills
- Customer service
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Customer assistance
- Adaptation to technology
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Cash management
- Professionalism and courtesy
- Payment processing
- Product restocking
- Refunds and exchanges
- Inventory management
Languages
Arabic
Full Professional
Timeline
Casher
Damianos Markt
10.2019 - 10.2024
Deli Clerk
Damianos Markt
10.2019 - 10.2024
No Degree - Computer Science
Mvcc