Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdulrahman Alhilali

Yorkville,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Damianos Markt, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in adapting to new technologies, streamlining processes, and fostering strong customer relationships to drive repeat business.

Overview

5
5
years of professional experience

Work History

Casher

Damianos Markt
10.2019 - 10.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Deli Clerk

Damianos Markt
10.2019 - 10.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Education

No Degree - Computer Science

Mvcc
1101 Sherman Dr Utica Ny
10-2027

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Customer assistance
  • Adaptation to technology
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Cash management
  • Professionalism and courtesy
  • Payment processing
  • Product restocking
  • Refunds and exchanges
  • Inventory management

Languages

Arabic
Full Professional

Timeline

Casher

Damianos Markt
10.2019 - 10.2024

Deli Clerk

Damianos Markt
10.2019 - 10.2024

No Degree - Computer Science

Mvcc

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Abdulrahman Alhilali