Abdulrahman Alqudsi
Sterling Heights,MI
Summary
Customer-focused leader with a successful track record of driving sales, improving customer satisfaction, and creating efficient operations. Demonstrated expertise in managing day-to-day operations, supervising large teams, and utilizing data analytics to optimize inventory management. Proven ability to lead and motivate teams, ensuring high service standards and team cohesion. Possesses strong communication skills, a commitment to outstanding customer service, and a keen eye for detail. Experienced in implementing efficient processes and enhancing operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Grocery Pickup
Walmart
03.2022 - Current
- Managed day-to-day Online Grocery Pickup operations and supervised at least 10 associates, ensuring team cohesion and high service standards
- Demonstrated strong leadership capabilities in leading and motivating the team
- Possessed excellent communication skills and a commitment to outstanding customer service
- Assisted 500+ customers weekly with online grocery orders
- Utilized data analytics to identify trends and improve inventory management, leading to a significant reduction in out-of-stock items
- Managed 10,000+ item inventory using advanced software.
General Warehouse Associate
Home Depot
10.2020 - 12.2020
- Performed inventory control, such as counting, and stocking merchandise.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed general housekeeping and cleaning tasks.
Dairy/Frozen Food Associate
Walmart
09.2019 - 10.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Science - Cyber Operations
University of Arizona
05.2025
Associate of Arts -
Macomb Community College
Warren, MI05.2023
Skills
- Network Security
- Microsoft Office (PowerPoint, Excel, Etc)
- Python
- Data Protection
- Organizational Skills
- TCP/IP
- Team Leadership and Coaching
- Customer Service
- Inventory Management
- Problem Solving
- Communication Skills
- Operational Efficiency
Projects
Web-Based Password Strength Checker
Developed a user-friendly password strength validation interface, combining web technologies and Python. Utilized JavaScript for instant user feedback and Python Regular Expressions to evaluate password criteria. The project emphasized responsive design for broad device compatibility and educated users on strong password fundamentals.
Interactive Soccer Website
Developed and launched a user-focused website on global soccer teams using HTML, CSS, and JavaScript, with enhanced interactivity and responsiveness via AJAX and advanced CSS techniques. Features include interactive quizzes and real-time greetings, boosting user engagement.
Personal Portfolio Website
Designed and developed a personal website showcasing web development skills in HTML, CSS, JavaScript, and jQuery, with a responsive design for optimal cross-device performance. The site features a structured layout highlighting skills, certifications, education, projects, and contact information.
Certification
Google IT Support Professional Certificate
Coursework
- Web Programming
- Data Analytics
- Cyber Operations
- Cybersecurity Fundamentals
- Technical Support Fundamentals
- Computer Networks
Timeline
Online Grocery Pickup
Walmart
03.2022 - Current
General Warehouse Associate
Home Depot
10.2020 - 12.2020
Dairy/Frozen Food Associate
Walmart
09.2019 - 10.2020
Bachelor of Science - Cyber Operations
University of Arizona
Associate of Arts -
Macomb Community College