Abdulrahman Barradah
Miami,FL
Summary
Experienced IT professional with expertise in data analysis, technical troubleshooting, and project management. Proven ability to develop impactful data visualizations, enhance user satisfaction, and resolve technical issues. Adept at collaborating with cross-functional teams to deliver value-added insights and support business objectives. Seeking to leverage my skills in an IT role.
Overview
5
5
years of professional experience
Work History
DATABASE ANALYST
Ministry of Municipal and Rural Affairs and Housing
Riyadh
02.2021 - 08.2022
- Developed data visualizations and dashboards to track business metrics using Tableau.
- Collaborated with other teams to develop analytics solutions that provide value-added insights.
- Analyzed customer feedback surveys to understand user experience with products and services.
IT SUPPORT SPECIALIST
Al-Nahdi
JEEDAH
01.2020 - 01.2021
- Installed software applications as requested by customers.
- Coordinated with vendors for repairs or replacement of defective equipment.
- Tested hardware components prior to deployment in production environment.
Front Desk Receptionist
Saja Al Madinah Hotel
Medinah, Medinah
01.2018 - 06.2018
- Responded to customer inquiries via phone, email, and in person.
- Greeted customers warmly and made them feel welcome.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Education
Master of Science - Hospitality Administration And Management
Florida International University
North Miami, FL12.2024
Bachelor of Science - Information Systems Technology
California State University
05.2019
Diploma - Social And Behavior Science
Los Angeles Harbor College
12.2017
Skills
- Technical Skills: Data Analysis, SQL, Tableau, Hardware Diagnostics, Technical Troubleshooting, Usability Testing
- Professional Skills: Project Management, Teamwork and Collaboration, Process Improvement, File Management, Supply Management
Languages
Arabic
Native/ Bilingual
Timeline
DATABASE ANALYST
Ministry of Municipal and Rural Affairs and Housing
02.2021 - 08.2022
IT SUPPORT SPECIALIST
Al-Nahdi
01.2020 - 01.2021
Front Desk Receptionist
Saja Al Madinah Hotel
01.2018 - 06.2018
Master of Science - Hospitality Administration And Management
Florida International University
Bachelor of Science - Information Systems Technology
California State University
Diploma - Social And Behavior Science
Los Angeles Harbor College
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