Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Dealer Service Representative
K Austin Autos
06.2020 - Current
Enhanced customer satisfaction by promptly addressing and resolving dealer inquiries and concerns.
Streamlined communication between dealers and the company, fostering strong business relationships.
Assisted in increasing sales revenue by providing exceptional support to dealers throughout the sales process.
Collaborated with internal departments to ensure timely delivery of parts and services to dealers.
Analyzed market trends and competitor activities to provide valuable insights for dealers'' sales strategy adjustments.
Server
Family Own Business
08.2019 - 05.2020
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Saint Isabel Model High School
Nigeria
07.2017
Skills
Interpersonal skills
Data entry proficiency
Software navigation
Excellent communication
Stress Management
Time management
Multitasking capabilities
Adaptability and flexibility
Goal-oriented mindset
Timeline
Dealer Service Representative
K Austin Autos
06.2020 - Current
Server
Family Own Business
08.2019 - 05.2020
High School Diploma -
Saint Isabel Model High School
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