Abdul Rauf Mashud
The Bronx,NY
Summary
Dynamic professional with a proven track record in customer service and operational efficiency, notably at CVS Pharmacy. Excelled in answering customer questions and data entry, enhancing customer satisfaction and streamlining pharmacy operations. Skilled in stocking shelves and product restocking, achieving significant improvements in inventory management. Demonstrates exceptional teamwork and communication abilities, contributing to surpassing sales goals.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
CVS Pharmacy
10.2022 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
Retail Sales Manager
Gravity Nyc
06.2020 - 09.2022
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Warehouse Associate
Target
05.2017 - 03.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier
McDonald's
06.2014 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
High School For Teaching And Profession
The Bronx, NY05-2015
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pharmacy Assistant
CVS Pharmacy
10.2022 - Current
Retail Sales Manager
Gravity Nyc
06.2020 - 09.2022
Warehouse Associate
Target
05.2017 - 03.2020
Cashier
McDonald's
06.2014 - 09.2016
High School Diploma -
High School For Teaching And Profession
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