Motivated transport professional with expertise in route management and customer retention. Known for maintaining operational integrity through punctuality and technical troubleshooting, contributing to consistently high customer satisfaction ratings.
Overview
7
7
years of professional experience
Work History
Courtesy Shuttle Driver
Parking and Transportation Management Services
Seattle, WA
05.2025 - Current
Provided safe and efficient transportation for passengers to and from designated locations.
Maintained cleanliness and organization of shuttle vehicles to ensure optimal passenger experience.
Assisted passengers with luggage and special needs, enhancing customer service satisfaction.
Trained new drivers on safety procedures and operational protocols, fostering a knowledgeable team environment.
Route Sales Representative
Brinton Business Venturess
Tukwila, WA
06.2024 - Current
Managed daily route schedules to ensure timely deliveries and customer satisfaction.
Built and maintained strong customer relationships through effective communication and service excellence.
Conducted regular inventory checks to optimize stock levels and minimize product loss.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships with customers using good communication and follow-through abilities.
Delivery Driver
Pacific Delivery and Logistics
Maple Valley, WA
07.2023 - 05.2024
Operated delivery vehicles safely and efficiently across designated routes.
Managed timely deliveries, ensuring customer satisfaction through effective communication.
Maintained accurate records of deliveries and inventory using tracking software.
Inspected vehicles for safety and compliance before each shift, reporting maintenance needs promptly.
Surveillance Specialist/Unarmed Security Officer
Crown Casino
Acra, Ghana
01.2019 - 03.2021
Monitored surveillance footage to detect and report suspicious activities.
Conducted regular equipment checks to ensure operational integrity of surveillance systems.
Analyzed video data to provide evidence for investigations and incident reports.