SOTANTAR KHALSA

Courtesy Shuttle Driver

Hotel Santa Fe

08.2021 - Current

Promoted safe driving practices by adhering to traffic laws and company policies at all times.
Received consistent positive feedback from passengers on excellent driving skills and customer service abilities.
Handled emergency situations calmly, following proper protocols to ensure passenger safety and security.
Effectively resolved any passenger complaints or concerns through empathetic listening and clear communication.
Streamlined pick-up and drop-off processes by effectively communicating with dispatchers and other team members.
Provided informative local recommendations to incoming travelers, enhancing their overall travel experience.
Collaborated with hotel staff in coordinating guest transportation arrangements for special events or group bookings.
Increased repeat business through friendly interactions and consistently exceeding customer expectations.
Maintained a clean and comfortable vehicle for passengers, ensuring a positive experience during their journey.
Assisted passengers with luggage handling, offering exceptional service and creating a welcoming atmosphere.
Managed fuel consumption efficiently, contributing to cost savings for the company.
Adapted routes quickly based on unexpected road closures or traffic conditions, mitigating potential delays for passengers.
Navigated through high-traffic areas skillfully, minimizing delays while prioritizing passenger safety.
Conducted daily vehicle inspections to maintain optimal performance, identifying issues early for prompt resolution.
Contributed to the company's reputation for exceptional service by consistently providing a pleasant and stress-free transportation experience for passengers.
Supported fellow drivers during peak periods by covering additional shifts as needed, demonstrating teamwork and flexibility.
Delivered passengers to destinations safely and on time.
Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Followed applicable traffic regulations and traffic laws.
Developed deep knowledge of local routes and area destinations.
Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Adhered to tight schedule and met departure and arrival deadlines.
Remained calm and poised in emergent situations.
Responded with ease to sudden changes in routes and schedules.
Communicated with passengers regarding estimated time of arrival.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Helped passengers with luggage, collected fares and politely answered questions.
Pointed out landmarks and other points of interest to passengers.
Drove VIPs to corporate events and meetings.
Assisted elderly and disabled passengers entering and exiting shuttle.
Observed passengers during the journey and reported any suspicious behavior.

Summary

Overview

Work History

Courtesy Shuttle Driver

Education

GED -

Skills

Timeline

Courtesy Shuttle Driver

GED -

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