ABDULWAHHAAB YANES
Paterson,USA
Summary
Results-oriented management professional with extensive experience in the mobility and rental industry. Demonstrates a strong track record of expanding fleets, increasing profitability, and leading high-performing teams. Expert in operational strategy, customer satisfaction, financial analysis, and business development. Adept at leveraging data-driven insights to optimize operations and drive business growth.
Overview
5
5
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
07.2024 - Current
- Managed daily operations at the flagship Newark Ironbound and Penn Station branches, leading a team of 10+ employees.
- Achieved a 15% fleet growth by strategically balancing insurance, retail, and corporate customer demands.
- Increased operating profit by an additional $350 per vehicle through targeted cost controls and optimized pricing strategies.
- Expanded branch reach through local marketing initiatives with body shops, corporate clients, and community organizations.
- Improved branch efficiency by optimizing scheduling, fleet utilization, and service quality, boosting customer retention.
Branch Manager
Enterprise Rent-A-Car
02.2023 - 07.2024
- Successfully expanded fleet from 110 to 240 vehicles within 18 months, aligning capacity with demand trends.
- Consistently achieved a customer service score of 92, surpassing the corporate average of 86, by implementing customer-focused service improvements.
- Reduced vehicle downtime and extended fleet lifespan through enhanced maintenance and repair strategies.
- Utilized data analytics to forecast demand and optimize profitability.
- Negotiated supplier contracts and implemented risk mitigation policies to protect margins.
Chief Executive Officer
24K Valet LLC
06.2020 - 06.2022
- Led operations for a high-end parking service, managing major client accounts with tailored solutions and overseeing staff.
- Grew customer base through proactive prospecting and consultative sales techniques.
- Coordinated all aspects of business operations, including marketing, staffing, and customer service, ensuring service excellence and business expansion.
Education
Bachelor of Science - Biology & Professional Sales
William Paterson University, Honors College
01.2020
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Coaching and mentoring
- Team supervision
Timeline
Branch Manager
Enterprise Rent-A-Car
07.2024 - Current
Branch Manager
Enterprise Rent-A-Car
02.2023 - 07.2024
Chief Executive Officer
24K Valet LLC
06.2020 - 06.2022
Bachelor of Science - Biology & Professional Sales
William Paterson University, Honors College
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