Abdul Wajid WAHEDI
SACRAMENTO,CA
Summary
Dynamic Sales and Service Representative with 2+ years' experience in customer
engagement and team management. Expertise in training teams to enhance product
knowledge and customer interactions. Proficient in time management and adaptability,
ensuring efficient operations. Strong communication and active listening skills foster
positive client relationships. Committed to delivering high-quality service while
managing diverse tasks.
Overview
4
4
years of professional experience
2
2
Language
Work History
Instructor
Dream Enrichment Classes
10.2024 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
Sales and Service Representative
Les Schwab
Sacramento
02.2024 - 08.2024
- Engage with customers to understand their needs
- Trainedandmentorednewsalesstaffoncustomerservice,productknowledge,and sales techniques
- Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
Administrative Assistant
CalWORKs
Sacramento
09.2022 - 09.2023
- Utilized Microsoft Office and Google-Suite for various tasks, such as email communication, document creation, and calendar management
- Assisted in the preparation and coordination of workshops and events
- Maintained impeccable organizational and problem-solving skills
- Managed complex filing systems and ensured data accuracy.
Front Desk Receptionist
Galt Express
Galt
08.2021 - 04.2022
- Welcomed and assisted clients, ensuring they received top-quality service
- Managed a high volume of calls, directing them appropriately and taking messages
- Maintained a clean and organized place
- Exhibited strong empathy and professionalism when addressing clients.
Education
Diploma - undefined
Rio Linda High School
June 2024
Associates - undefined
American River College
Current
Skills
- Staff training
- Customer service
- Goal oriented
- Client service
- Complex Problem-solving
Work Preference
Work Type
Full TimePart TimeWork Location
HybridRemoteOn-SiteQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Instructor
Dream Enrichment Classes
10.2024 - Current
Sales and Service Representative
Les Schwab
02.2024 - 08.2024
Administrative Assistant
CalWORKs
09.2022 - 09.2023
Front Desk Receptionist
Galt Express
08.2021 - 04.2022
Diploma - undefined
Rio Linda High School
Associates - undefined
American River College
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