Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills and handle complimentary items.
Increased sales significantly by upselling higher-end products to customers.
Sales associate
Metro Pcs
New York City
01.2018 - 10.2020
Worked in sales for 4 locations
Led recruiting and training for employees within the retail locations
Managed Payroll and scheduling for employees to optimize daily operational abilities
determined by analyzing customer foot traffic, volume of sales, and various other
customer demand metrics
Monitored KPIs and customer buying trends to maximize inventory by making orders for
replenishment and returns
Subject matter expert for all company objectives, promotions and sales
Initiated new programs for retention and development amongst employees resulting in
the highest retention rate in the region