Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abe Work

Silver Spring,MD

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Highly motivated and detail-oriented professional with a strong passion for information. demonstrated ability to quickly learn and adapt, coupled with excellent problem solving. Over 8 years in professional services and related activities. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty.

Proficient in SharePoint, Power Apps, Power Automate, and Power BI. Adept at crafting and implementing robust solutions within the Power Platform ecosystem

Overview

3
3
years of professional experience

Work History

Store Manager

7-eleven
Blossburg, MD
08.2023 - Current
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Organized promotional events to increase product awareness.
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed strategies for improving access to digital records while ensuring their security against unauthorized access.

Customer Service Cashier

Gas Station
Greenbelt, MD
08.2022 - 08.2023
  • Complied with all health and safety regulations while performing job duties.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Resolved customer complaints in a professional manner.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

Database Management

Targeted Technology Institute
MD
03-2023

Bachelor of Arts - Social Sciences

Wollega University
Ethiopia
06-2012

Skills

Proficient in utilizing computer systems and software Proactively pursue ongoing learning and professional development Experienced in data analysis and interpretation Experience Proficient in installing and configuring windows operation system Skilled in SharePoint and Power Platform

Languages

English, Oromo and Amharic
Professional

Timeline

Store Manager

7-eleven
08.2023 - Current

Customer Service Cashier

Gas Station
08.2022 - 08.2023

Database Management

Targeted Technology Institute

Bachelor of Arts - Social Sciences

Wollega University

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Abe Work