ABEBA MEKONINE
Springfield,US
Summary
Dedicated caregiver with a proven track record at Private Company by Robin, excelling in compassionate client care and effective communication. Recognized for enhancing patient well-being and fostering trust, while efficiently managing cash handling and customer service in various roles.
Committed to delivering high-quality support and creating positive experiences for clients and customers alike.
Dependable professional with excellent organizational skills, demonstrated through a history of managing clients' daily activities. Trusted to oversee patients in challenging medical states.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
7
7
years of professional experience
Work History
Customer Service
Springfield Plaza Laundromat & Cleaners
Springfield, US
01.2023 - Current
- Checked machines regularly to ensure proper operation and promptly reported any malfunctions or problems to supervisor.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Provided customers with detergents, softeners, bleach, and fabric conditioners as needed.
- Assisted customers with the use of washers, dryers, and other laundry equipment.
- Performed daily maintenance tasks such as cleaning machines inside and out, mopping floors, dusting shelves.
Caregiver
Private Company by Robin
Alexandria, VA
01.2023 - 03.2025
- Built strong and trusting rapport with clients and loved ones.
- Assisted clients with maintaining good personal hygiene.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Monitored health and well-being of clients and reported significant health changes.
- Improved patient outlook and daily living through compassionate care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Laundered clothing and bedding to prevent infection.
Cashier
Lidl
Lincolnia, US
08.2020 - 01.2023
- Credit cards, checks, gift cards, and coupons were all processed by me
- Provide excellent customer service by scanning and bagging groceries quickly and courteously
- Helped customers by answering their questions and completing their requests
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
Cafeteria Staff
Fairfax school
Springfield, US
01.2018 - 11.2019
- Reduced customer wait times by operating the customer window and sales register quickly and efficiently
- Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking
Education
Associate of Arts - General Studies
Ethiopian school
01.1998
High School Diploma -
S.O.S
Addis Ababa Ethiopia06-1993
Skills
- Compassionate client care
- Problem-solving
- Reliability and punctuality
- Active listening
- Emotional support
- Patient care and companionship
- Cash handling
- Customer service
- Time management
- Cash register systems
Timeline
Customer Service
Springfield Plaza Laundromat & Cleaners
01.2023 - Current
Caregiver
Private Company by Robin
01.2023 - 03.2025
Cashier
Lidl
08.2020 - 01.2023
Cafeteria Staff
Fairfax school
01.2018 - 11.2019
Associate of Arts - General Studies
Ethiopian school
High School Diploma -
S.O.S
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