Abed-alrahman Mahmud
Richmond,TX
Summary
Detail-oriented professional with experience in life insurance and towing services. Known for strong problem-solving and team collaboration skills, consistently enhancing service delivery and client satisfaction through effective communication and education.
Overview
1
1
Language
1
1
year of professional experience
Work History
Life Insurance Agent
thepowerplayagency
Houston, TX
06.2026 - 07.2026
- Educated clients on life insurance products and coverage options.
- Assisted clients in completing policy applications accurately.
- Coordinated with underwriters to expedite approval processes for policies.
- Developed strong relationships with clients to enhance service delivery.
- Conducted follow-up meetings to address client inquiries and concerns.
- Organized client files and maintained accurate records of interactions.
Tow Truck Operator
QuickTow Towing
Houston, Texas
01.2025 - 06.2026
- Operated tow trucks for vehicle recovery and transport across various locations.
- Communicated with dispatch to coordinate towing requests and updates.
- Inspected equipment and vehicles for safety compliance before operations.
- Assisted customers with vehicle issues and provided necessary information.
- Managed roadside assistance tasks including jump-starts and tire changes.
- Documented towing activities and completed required paperwork accurately.
- Maintained cleanliness and organization of tow truck equipment and supplies.
- Collaborated with team members to enhance service efficiency and response times.
Education
High School Diploma -
Univeristy of Houston
Houston05-2029
Skills
- Policy processing
- Sales techniques
- Client education
- Customer service
- Relationship building
- Time management
- Problem solving
Languages
Arabic
Native/ Bilingual
Affiliations
- Sports
Timeline
Life Insurance Agent
thepowerplayagency
06.2026 - 07.2026
Tow Truck Operator
QuickTow Towing
01.2025 - 06.2026
High School Diploma -
Univeristy of Houston