ABED NDJIMBO
FORT WORTH,TX
Summary
Proactive Human Resources Business Partner guiding performance management, talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies.
Overview
10
10
years of professional experience
Work History
HRBP Intern
UPS
08.2025 - Current
- Created flyers and supported internal career fair events to boost employee engagement.
- Reviewed job bid submissions in Excel, ranking applicants by seniority for informed placement decisions.
- Facilitated training programs to enhance employee skills and development initiatives.
- Reviewed staffing plans and adjusted headcount variances to align the workforce with operational requirements.
- Posted daily staffing reports during peak season, providing leadership with real-time labor coverage insights.
- Updated employee records in Web SIR to enhance rehire processing and documentation accuracy.
- Contacted employees to confirm rehire instructions, ensuring accurate application completion.
IT Specialist
HELP DESK SPECIALIST
01.2020 - 05.2025
- Collaborated with cross-functional teams to develop and implement software solutions that improved efficiency and productivity across the organization.
- Perform end-user support in a Microsoft Windows-based network environment (Windows 7/8, XP, VPN, and printers as well as Active Directory 2003/2008/2012).
- PC support: desktop and laptop upgrades and installations; perform routine maintenance of desktop systems and network servers, upgrading drivers and BIOS.
Sales Agent
SALEYTICS
08.2015 - 12.2018
- Delivered over $75 million in annual revenue through strategic sales efforts and client relationship management.
- Oversaw a portfolio of up to 120 clients, fostering strong relationships and driving business growth.
- Leveraged Microsoft Dynamics CRM, Excel/Google Sheets, Salesforce, and Outreach to optimize client management and sales tracking processes.
- Closed a high-value policy worth $75,000, demonstrating strong negotiation skills and ability to secure significant deals.
Education
Business Operational -
YEAR UP UNITED
Dallas, TX01-2026
Associate’s degree - information technology and Networking
DEVRY UNIVERSITY
Chicago, IL06.2023
Skills
- Proficient in Microsoft Dynamics 365
- Employee retention
- Employee relations
- Retention strategies
- Talent management
- HR analytics
- Talent recruitment
- Project management
AREAS OF EXPERTISE
Business Strategy | Financial Modeling | IT Solutions | Client Relations | Market Research | Problem Identification | Sales Forecasting | Technology Integration | Customer Acquisition | Microsoft Office (Word, Excel, PowerPoint) | Fluent in English and French
Timeline
HRBP Intern
UPS
08.2025 - Current
IT Specialist
HELP DESK SPECIALIST
01.2020 - 05.2025
Sales Agent
SALEYTICS
08.2015 - 12.2018
Business Operational -
YEAR UP UNITED
Associate’s degree - information technology and Networking
DEVRY UNIVERSITY