Abednego Sanchez
Las Vegas,NV
Summary
Trustworthy individual promoting 10 years of experience of excellent Customer Service. Dynamic organizational skills. Known for completing daily tasks and requirements within required timeframes. Personable Teammate and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality customer service.
Overview
10
10
years of professional experience
Work History
Business Owner
Top G Auto LLC
07.2022 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Follow up with appointments
- Answer all questions and concerns from current and new clients
- Budget monthly expenses
Customer Service Cashier
Nevada State Bank
06.2021 - 02.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Lead Porter
Friendly Ford
07.2018 - 03.2020
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
- Assigned porters daily tasks to complete efficiently
- Answer customer questions and concerns to increase daily surveys
- Assist manager with completing tasks
Lead Bank Teller
Wells Fargo Bank
06.2013 - 05.2018
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Checked amount details and fraud markers for transaction papers such as checks and money order
Education
High School Diploma -
El Dorado High School
Las Vegas, NVCertificate Auto Technician II -
AS
Skills
- Bilingual Skilled Researcher
- Communications Willingness to learn
- Positive Mindset Committed
- Customer Service
- Work Planning and Prioritization
- Punctual and Dependable
Timeline
Business Owner
Top G Auto LLC
07.2022 - Current
Customer Service Cashier
Nevada State Bank
06.2021 - 02.2022
Lead Porter
Friendly Ford
07.2018 - 03.2020
Lead Bank Teller
Wells Fargo Bank
06.2013 - 05.2018
High School Diploma -
El Dorado High School
Certificate Auto Technician II -
AS