Abel Belay
Las Vegas
Summary
Detail-oriented professional with a strong background in customer service and event management. Known for effective problem-solving and maintaining composure under pressure. Ready to enhance guest experiences and ensure seamless operations.
Overview
5
5
years of professional experience
Work History
Guestlist Moderator
Tao Group Hospitality
Las Vegas, NV
07.2025 - Current
- Manages and monitors the guest list before and during events
- Confirms reservations, RSVPs, and promoter lists
- Checks guests in at the door (name verification, ID check coordination)
- Communicates with security about approved vs. non-approved guests
- Handles table reservations and bottle service guest entries
- Coordinates with VIP hosts and promoters
- Ensures entry aligns with venue policies (dress code, capacity limits, age restrictions)
- Manages late arrivals and last-minute guest list additions
- Uses ticketing/venue software to track attendance
- Answers guest questions about entry, wait times, or table status
- Maintains professional customer service under pressure
- Assists in crowd control at the entrance
- Reports any discrepancies or issues to management
- Keeps accurate records for promoters and management (attendance numbers, comps, etc.)
- Helps create a smooth, organized first impression for the venue
Ticket Writer
Circa Group Hospitality
Las Vegas, NV
06.2025 - Current
- Maintained up-to-date knowledge of sportsbook offerings and promotions to enhance customer experience.
- Assisted customers with inquiries, providing clear information on betting odds and procedures.
- Processed customer bets efficiently, ensuring accurate transaction handling and adherence to regulatory guidelines.
- Utilized point-of-sale systems for transaction management, ensuring accuracy in financial reporting and cash handling.
- Processed accurate cash transactions and maintained error-free records.
Valet Attendant
Trump International Hotel Las Vegas
Las Vegas, NV
12.2024 - 06.2025
- Parked and retrieved vehicles promptly, ensuring high levels of guest satisfaction.
- Managed vehicle inventory efficiently, maintaining organization in high-traffic areas.
- Assisted guests with luggage and provided exceptional customer service during check-in/check-out processes.
- Communicated effectively with front desk staff to coordinate seamless arrival and departure experiences for guests.
- Trained new valet attendants on procedures and customer service standards to enhance team performance.
- Adapted quickly to peak hours, maintaining composure while delivering efficient service under pressure.
Kennel Attendant
Petland
Las Vegas, NV
06.2021 - 12.2024
- Supervised daily care routines for animals, ensuring health and safety standards met.
- Maintained clean, sanitary environments within kennel facilities to promote animal welfare.
- Implemented cleaning protocols to maintain sanitation standards in kennels.
- Assisted in managing inventory of pet supplies and food products.
- Coordinated with veterinarians for regular health check-ups and vaccinations.
- Developed schedules for exercise and socialization activities for pets.
- Enhanced customer experience through effective communication and service.
Education
Bachelor of Arts - Hospitality Administration And Management
University of Nevada Las Vegas
Las Vegas, NV12-2026
Skills
- Assertiveness
- Team collaboration
- Attention to detail
- Stress tolerance
- Critical thinking
- Adaptability and flexibility
- Quality control
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
Timeline
Guestlist Moderator
Tao Group Hospitality
07.2025 - Current
Ticket Writer
Circa Group Hospitality
06.2025 - Current
Valet Attendant
Trump International Hotel Las Vegas
12.2024 - 06.2025
Kennel Attendant
Petland
06.2021 - 12.2024
Bachelor of Arts - Hospitality Administration And Management
University of Nevada Las Vegas