Abel Benitez
Chicago,IL
Summary
Dynamic Microsoft Expert with a proven track record at Best Buy, excelling in Microsoft Dynamics 365 and retail sales customer service. Demonstrated success in enhancing advisor skills and client retention through effective problem-solving and teamwork. Committed to staying ahead of industry trends, ensuring top-notch service quality.
Overview
2
2
years of professional experience
Work History
Microsoft Expert
Best Buy
06.2022 - Current
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.
- Ranked 3rd in the company during the month of October 2024 and continued to perform in the top 5 of the territory.
Education
Certificate of Technical Studies - Electrical And Electronic Systems Technology
Lincoln Technical Institute
Melrose Park, IL08-2025
High School Diploma -
Intrinsic Highschool
Chicago, IL06-2022
Skills
- Microsoft dynamics 365
- Retail sales customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Upselling strategies
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Microsoft Expert
Best Buy
06.2022 - Current
Certificate of Technical Studies - Electrical And Electronic Systems Technology
Lincoln Technical Institute
High School Diploma -
Intrinsic Highschool