Abel Delgado Jr
San Antonio,TX
Summary
Energetic professional with 15 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
16
16
years of professional experience
Work History
Quality Control Supervisor
Navistar International Corp
San Antonio, TX
08.2021 - 12.2025
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Monitored team progress and enforced deadlines.
- Rotated through series of different stations based on team needs.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Participated in internal audits as well as third-party vendor audits.
- Investigated customer complaints and initiated corrective action plans.
- Conducted root cause analysis for non-conformances and reported findings.
- Trained new employees on proper use of inspection tools and techniques.
- Implemented continuous improvement initiatives aimed at improving overall product quality.
- Documented all inspection results in the company database system.
- Collaborated with other departments to identify areas for improvement in processes or products.
- Developed and implemented Quality Control procedures to ensure product reliability.
- Tracked key performance indicators and anticipated and corrected trends that compromised achievement of targets.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Lead Dispatcher
Amazon
San Antonio, TX
11.2019 - 08.2022
- Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
- Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Tracked changes in computer system to keep records current and accurate.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Investigated and resolved customer and vendor issues to retain business.
Team Leader
Toyota Motor Manufacturingg
San Antonio, TX
10.2009 - 06.2019
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
- Maintained daily inventory to facilitate successful material distribution.
- Offered training and support to keep team members motivated and working toward objectives.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Reviewed staff work and gave comprehensive and constructive feedback.
- Collaborated with management team to implement new work procedures or policies.
- Operated forklifts and overhead cranes to move supplies and finished products.
Education
High School Diploma -
Judson High School
Converse, TX05.1999
Skills
- Staff Training
- PPE Compliance
- Evaluating Employee Work
- Analytical Thinking
- Verbal and Written Communication
- Problem-Solving
- Coaching and Mentoring
- Overseeing Daily Activities
- Documentation and Reporting
- Work Planning and Prioritization
- Shift Scheduling
- Giving Constructive Feedback
- Teamwork and Collaboration
- Attention to Detail
- Quality Improvement
- Lean Manufacturing
- Team Supervision
- People Management
- Leading Team Meetings
- Experience in Leadership
- Organizational Skills
- Problem Resolution
- Leadership
Timeline
Quality Control Supervisor
Navistar International Corp
08.2021 - 12.2025
Lead Dispatcher
Amazon
11.2019 - 08.2022
Team Leader
Toyota Motor Manufacturingg
10.2009 - 06.2019
High School Diploma -
Judson High School