Abel Escamilla
Garland
Summary
At Discount Tire, as a Senior Manager, I spearheaded initiatives that significantly enhanced team productivity and customer satisfaction, leveraging my expertise in strategic planning and team leadership. My approach to fostering strong client relationships and driving cross-functional collaboration resulted in surpassing annual performance targets, showcasing my ability to achieve high-impact results.
Overview
17
17
years of professional experience
Work History
Senior Manager
Discount Tire
06.2008 - Current
- Provided strong leadership to enhance team productivity.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Consistently met or exceeded annual performance targets set by senior leadership.
Education
High School Diploma -
Lakeview Centennial High School
Garland, TX06.2008
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Troubleshooting and problem resolution
- Documentation and reporting
- Property storage management
- Material processing
- Cargo loading and handling
- Teamwork and collaboration
- Team leadership
- Problem-solving
- Training and development
- Problem resolution
- Team development
- Decision-making
- Employee development
- Negotiation and conflict resolution
- Customer relationship management
- Performance reviewing
- Team building
- Staff management
- Customer service
- Task delegation
- Hiring and training
Timeline
Senior Manager
Discount Tire
06.2008 - Current
High School Diploma -
Lakeview Centennial High School