Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

ABEL GUTIERREZ

San Antonio,TX

Summary

Delivered exceptional customer service and maintained meticulous attention to detail in high-pressure environments to support client satisfaction.

Overview

20
20
years of professional experience

Work History

PREMISE TECH

AT&T
San Antonio, USA
02.2019 - Current
  • Installer and Repair
  • Fiber Optic
  • HISA
  • ADSL
  • DSL
  • POTS
  • VOIP
  • Customer Service

TRAIN STATION CONDUCTOR

Union Pacific RailRoad
San Antonio, USA
07.2018 - 01.2019
  • Management (Train Cart Inventory)
  • Train Cart Build
  • Train Cart Drop off at Station
  • Management of Train Route and Destination

PERMISE TECH

AT&T
San Antonio, USA
12.2016 - 01.2018
  • Installer and Repair
  • Fiber Optic
  • HISA
  • ADSL
  • DSL
  • POTS
  • VOIP
  • Customer Service

LEAD PRODUCTION COORDINATOR

FedExKinkos Store 22432
07.2013 - 12.2016
  • Lead Customer Service/Production
  • Quality Control
  • Oversize Printing, Mounts, Folding
  • Retail Coordinator
  • Cash management
  • Express/Ground: Package and Shipping Service
  • Store inventory
  • Daily Audits
  • Account Coordinator: Well Fargo, Aramark, Citi bank, and Wal-Mart

Quality control Coordinator

Stewart Title
12.2005 - 07.2011
  • Coordinating data and filing: Affidavits, Release of liens, Bexar county Records
  • Accounts
  • Ledger (Checks and out / incoming Wire transfers)
  • Customer Service Appointments
  • Internal/External Customer Support
  • Scanning Tech
  • Internal/External Customer Support
  • Scanning document into database formats: PDF, TIF, AVG, SQT
  • Vault Clerk/Maintenances
  • Internal Mail distribution
  • Skills: 2 years Exp +
  • Microsoft: Word, Excel, Power point, Access, Outlook
  • Citrix - program for file # Research
  • Aim for Windows - for File tracking
  • Docstar /Filestor - Information Database
  • Sureclose - online Information Database
  • Tp3 - Bexar County Record Research

Education

Hs. Diploma -

South San High School
San Antonio, Tx
01.2004

Skills

  • Citrix, Aim for Windows, Docstar, Sureclose, and Tp3

Education

other

Timeline

PREMISE TECH

AT&T
02.2019 - Current

TRAIN STATION CONDUCTOR

Union Pacific RailRoad
07.2018 - 01.2019

PERMISE TECH

AT&T
12.2016 - 01.2018

LEAD PRODUCTION COORDINATOR

FedExKinkos Store 22432
07.2013 - 12.2016

Quality control Coordinator

Stewart Title
12.2005 - 07.2011

Hs. Diploma -

South San High School
ABEL GUTIERREZ