Abel Olivar
Director of Operation
San Antonio,Texas
Summary
A senior business and operations professional with 30 years of Experience, delivering results with extensive experience in leading high-performing teams and managing large-scale sales operations. Proven expertise in operation management within the restaurants industry, consistently driving revenue growth and improving operational efficiency. Decisive leader able to motivate people and strongly believing that teams, a complete framing vision with aligned and clear priorities towards a common purpose is the best way to achieve outstanding results.
Overview
32
32
years of professional experience
Work History
EXECUTIVE DIRECTOR
PALENQUE GROUP
San Antonio, Texas
08.2022 - 08.2022
- Company Overview: (MEXICAN FOOD RESTAURANTS)
- Responsible for the operation of 30 own restaurants and support 20 franchises
- Opening 6 new restaurants in the last 12 months in Texas
- Implementation of new tools to improve customer experience
- People development
- Improve distribution center profitability 20% vs budget
- Increase same store sales by 7%
MANAGING DIRECTOR
DINIZ GROUP
Mexico
07.2021 - 08.2022
- Company Overview: (ENTERTAIMENT BUSINESS)
- Responsible for 55 entertainment centers and one amusement park
- Increase sales and profitability
- People Development
- The best negotiation with international suppliers
- Open new entertainment centers
- Improve the cash flow from negative to positivef the company
MANAGING DIRECTOR
ALSEA
Mexico
08.2017 - 07.2020
- Company Overview: (DIVISION CASUAL DINNING)
- Responsible for leading 4 brands P.CHANGS, CALIFORNIA PIZZA KITCHEN, THE CHEESECAKE FACTORY & ITALIANNIS
- Conducted quarterly business review with my team to follow up the most important Kpis adjusting action plan and marketing tactics to ensure achieve goals for the next quarter
- Developed a detailed, step-by-step new agreetment for franchise to improve ops excellence, cost and labor control to improve profability
- Talent development and I
DIRECTOR OF OPERATIONS
STARBUCKS COFFEE MEXICO
Mexico
10.2005 - 08.2017
- Mexico lead operations, consumer experience and store development of Starbucks in Mexican Market - a business with over $300MM in system Sales + 650 stores and +7000 partners
- Accountable for leading a multi-functional team responsible of delivering financial performance through operational excellence, outstanding customer connection and strategically store expansión
- Under my responsibility relies to set clear of responsibilities including operational process alignment, people development, people training
- Lead strategic plan and quarterly business reviews presenting directly to General Director and Global teams
- Direct reports are 8 Regional Directors, Food service director and Operation Services manager
REGIONAL DIRECTOR OF OPERATIONS
YUM BRANDS
Guadalajara
06.1990 - 10.2005
- Company Overview: (KFC Y PIZZA HUT)
- Full Business, P&L and store development including real state
- Operational Excellence, customer service and best product quality assurance
- Amplify operations role to lead and become a key contributor in traffic generation at local level
- Lead 1,700 people team, with 62 restaurants, direct reports 10 district managers, 1 hr manager, 1 learning manager, mkt manager, finance and maintenance
Education
BACHELOR IN BUSINESS ADMINISTRATION AND MANAGEMENT -
BACHELOR IN BUSINESS ADMINISTRATION -
Skills
- Coaching and counseling
- Profit and loss statements
- Client Services
- Team leadership, training, and development
- Board relations
- Operations Management
- Business Development
- Financial Management
Languages
English (Fluent 80%) Spanish (Native)
Languages
English
Professional
Spanish
Professional
Timeline
EXECUTIVE DIRECTOR - PALENQUE GROUP
08.2022 - 08.2022
MANAGING DIRECTOR - DINIZ GROUP
07.2021 - 08.2022
MANAGING DIRECTOR - ALSEA
08.2017 - 07.2020
DIRECTOR OF OPERATIONS - STARBUCKS COFFEE MEXICO
10.2005 - 08.2017
REGIONAL DIRECTOR OF OPERATIONS - YUM BRANDS
06.1990 - 10.2005
Instituto Bonampak - BACHELOR IN BUSINESS ADMINISTRATION AND MANAGEMENT,
Instituto Tecnologico de Acapulco - BACHELOR IN BUSINESS ADMINISTRATION,
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