- Gym Workouts
- Outdoor Recreation
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Auto Repair/Restoration
- I like working with my hands and fixing things
- DIY and Home Improvement
- Video Gaming
Abel Quintana
Commerce City,CO
Summary
Dynamic customer service professional with experience at Nocturnal Tattoo 2, excelling in complaint resolution and client care. Proven ability to enhance customer experiences through empathy and swift problem-solving. Skilled in scheduling and data entry, consistently maintaining organized environments while meeting productivity goals. Colorado Certified Flagger with a strong commitment to quality service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Nocturnal Tattoo 2
05.2023 - Current
- Client interaction & Front Desk Support for 17 artists within the company.
- Consultation and Support for daily walk in customers.
- Client Care and experience.
- Sales and Retail Support selling apparel and tattoo supplies within the shop and to the public.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Demolition Laborer
Handyman Construction
11.2024 - 10.2025
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Collected measurements and marked locations as part of project preparations.
Store Associate
Safeway
01.2023 - 10.2024
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
Hope Academy Online
Denver, CO12.2025
Skills
- Hazardous material handling
- Demolition techniques
- Debris removal
- Waste disposal
- Site preparation
- Site readiness
- Scheduling
- Complaint resolution
- Sales closing
- Administrative support
- Retail sales customer service
- Stock management
Interests
Timeline
Demolition Laborer
Handyman Construction
11.2024 - 10.2025
Customer Service Representative
Nocturnal Tattoo 2
05.2023 - Current
Store Associate
Safeway
01.2023 - 10.2024
High School Diploma -
Hope Academy Online