Abel Rodriguez Romaguera
New York
Summary
Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences. Driven Busser with years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
1
1
year of professional experience
Work History
Restaurant Busser
Rosetta's Bakery
06.2023 - Current
Cashier Team Lead
Rosetta's Bakery
06.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Server Assistant
Rosetta's Bakery
06.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Server Shift Leader
Rosetta Bakery
06.2023 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Bartender
Rosetta Bakery
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelor - Chemical Engineering
University of Oriented
Cuba12.2021
Skills
- Excellent teamwork
- Adaptable to change
- Heavy Lifting
- Ability to Lift Heavy Items
- Flexible schedule availability
- Team Collaboration
English/Spanish
Fluent Spanish
Fluent English
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Restaurant Busser
Rosetta's Bakery
06.2023 - Current
Cashier Team Lead
Rosetta's Bakery
06.2023 - Current
Server Assistant
Rosetta's Bakery
06.2023 - Current
Server Shift Leader
Rosetta Bakery
06.2023 - Current
Bartender
Rosetta Bakery
06.2023 - Current
Bachelor - Chemical Engineering
University of Oriented
Similar Profiles
Benjamin WrightBenjamin Wright
Restaurant Busser at Rosetta's Italian RestaurantRestaurant Busser at Rosetta's Italian Restaurant
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
Michelle MastMichelle Mast
Bakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee ShopBakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee Shop