ABEL VARGAS
Summary
Results-oriented professional with a strong commitment to excellence and continuous growth within an organization. Demonstrates hands-on experience and adaptability, quickly mastering new skills and processes. Proven ability to collaborate effectively in team environments, contributing positively to company culture and objectives.
Overview
19
19
years of professional experience
Work History
Sales Advisor
GENESIS OF ONTARIO
ONTARIO
04.2025 - 05.2026
- Assisted customers in selecting vehicles based on preferences and needs.
- Demonstrated vehicles to highlight features and benefits, enhancing customer understanding.
- Maintained up-to-date knowledge of vehicle inventory and industry trends.
- Processed customer transactions efficiently, ensuring accurate documentation.
- Worked with sales team to create strategies for improving customer engagement.
- Collaborated with other departments to ensure successful delivery of services and products.
- Reviewed competitor data to inform competitive pricing strategies.
Sales Advisor
MERCEDES BENZ OF ONTARIO
Ontario
06.2020 - 04.2024
- Assisted customers in selecting vehicles based on preferences and needs.
- Identified customer needs and tailored solutions, improving satisfaction and driving sales.
- Conducted vehicle demonstrations to highlight key features and benefits, enhancing customer understanding.
- Collaborated with sales team to create targeted customer engagement strategies, increasing client interaction.
- Provided exceptional customer service to enhance the buying experience.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of vehicle inventory and industry trends.
Parts Counter Specialist
MERCEDES BENZ OF LONG BEACH
Signal Hill
04.2007 - 06.2020
- Assisted customers in selecting and ordering genuine Mercedes-Benz parts.
- Processed customer orders using dealership management software efficiently.
- Coordinated with service technicians to ensure parts availability met repair timelines.
- Managed inventory levels for automotive parts and accessories.
- Provided technical support and product knowledge to clients and staff.
- Processed returns and warranty claims for defective parts to maintain customer satisfaction.
- Trained new employees on parts counter operations and customer service to enhance team effectiveness.
- Issued credits or refunds according to company policies and procedures.
- Replenished stock shelves to ensure items were always available.
Education
High School Diploma -
BELL HIGH SCHOOL
BELL06-2007
Skills
- Sales strategy
- Customer relationship management
- Vehicle demonstrations
- Transaction processing
- Inventory management
- ADP system
- eLead system
- Momentum system
- Computer proficiency
- Competitive analysis
- Phone communication expertise
- Customer service excellence
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Advisor
GENESIS OF ONTARIO
04.2025 - 05.2026
Sales Advisor
MERCEDES BENZ OF ONTARIO
06.2020 - 04.2024
Parts Counter Specialist
MERCEDES BENZ OF LONG BEACH
04.2007 - 06.2020
High School Diploma -
BELL HIGH SCHOOL