Summary
Overview
Work History
Education
Skills
Timeline
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Abel Welde

Des Moines,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Passenger Service Agent

G2 Secured Staff
SeaTac Airport, WA
04.2023 - Current
  • Assisted passengers with check-in processes and boarding procedures.
  • Managed luggage handling and ensured proper tagging for efficient transport.
  • Coordinated with airline staff to resolve passenger inquiries and concerns.
  • Assisting passengers from the inbound flights to their connecting flights
  • Facilitated communication between passengers and ground services team.
  • Checked in passengers, assigned seats, and issued boarding passes.
  • Greeted passengers and assisted with their inquiries.
  • Assisting minor passengers when they are traveling alone.

Library Student Worker

Tech Tutor, Highline College
DesMoines, WA
09.2024 - 06.2025
  • Help students to use digital tools and develop digital literacy skills.
  • Help students how to use Canvas, docs, emails, printing, and anything related to digital skills.
  • Integrated technology into tutoring sessions to enhance learning experiences.
  • Assisted users with technical support for software and hardware issues.
  • Documented troubleshooting procedures to enhance knowledge sharing among peers.

Student Worker

Academic success center, Highline College
DesMoines, WA
09.2023 - 07.2024
  • Assisted students with academic resources and study techniques.
  • Facilitated tutoring sessions to enhance student understanding of course material.
  • Organized workshops to promote academic skills and time management strategies.
  • Assisted students throughout their academic journey.
  • Personalized guidance on campus.
  • Provided emotional support and guidance to peers facing challenges.

Security Officer

Hilton Hotel
Addis Ababa, Ethiopia
06.2020 - 08.2022
  • Helped clients and visitors with information in a friendly and professional way.

• Collaborated closely with other hotel departments, and local law enforcement agencies, to coordinate security efforts and address any security concerns or issues with the manager.
• Maintained a safe and secure environment for guests and staff by conducting regular patrols and surveillance of the premises.

  • Made sure rules were followed, resolved conflicts calmly, and communicated effectively with people from different backgrounds.
  • Assisted guests with inquiries related to safety protocols.

Education

Bachelor of Science - Computer Science

University of Washington
Tacoma
06-2027

Associate of Arts - Computer Science

Highline College
Seattle, WA
06-2025

Skills

  • Excellent communication skills, strong multitasking ability, bilingual proficiency in English and Amharic, exceptional customer service skills, ability to remain calm under pressure, proficient in handling administrative tasks efficiently, ability to prioritize tasks effectively, customer service, proficient in using office equipment and computer software (if applicable), programming languages, strong interpersonal skills for effectively interacting with clients and colleagues

Timeline

Library Student Worker

Tech Tutor, Highline College
09.2024 - 06.2025

Student Worker

Academic success center, Highline College
09.2023 - 07.2024

Passenger Service Agent

G2 Secured Staff
04.2023 - Current

Security Officer

Hilton Hotel
06.2020 - 08.2022

Bachelor of Science - Computer Science

University of Washington

Associate of Arts - Computer Science

Highline College