Abel Weldemedhin
Lynnwood,WA
Summary
Proven track record of enhancing customer satisfaction and driving sales growth at SYS Stationary Supplies, leveraging strong interpersonal communication and GPS route planning skills. Achieved significant improvements in delivery efficiency and client service, demonstrating a positive attitude and problem-solving abilities in fast-paced environments. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
5
5
years of professional experience
Work History
Delivery Driver
K Quest LLC
11.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Representative
SYS Stationary Supplies
01.2019 - 04.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
High School Diploma -
Bisrate Gabriel International School
Addis Ababa , Ethiopia 06.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Attention to Detail
- Clean Driving Record
- GPS and route planning
- Loading and unloading
- Time management skills
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Client Service
Languages
Amharic
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
K Quest LLC
11.2023 - 12.2023
Sales Representative
SYS Stationary Supplies
01.2019 - 04.2021
High School Diploma -
Bisrate Gabriel International School